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Colocation America vs IDT Global
Compare Colocation America vs IDT Global. Find out whether Colocation America or IDT Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Colocation America and IDT Global and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 1 Reviews
At Colocation America, our offerings are simple and exactly to the point-- we call it “The Foundation” of every IT Infrastructure: IPs (connectivity), hosting (space), and servers (hardware). Whether you need a dedicated server to backup your...
A wholesale telecommunications company, IDT Global focuses on using communication to enhance the lives of people and businesses. The company has two main sectors: financial and telecommunications. Nested under their telecommunications branch are...
- Headquater Country:
- Founder Year: 2000
- Website: www.idtexpress.com
- Headquater Country: United States
- Founder Year: 1990
Users Average Rating
Recent User Reviews
Far and away the best hosting company I've ever used. Their customer service team immediately jumps on any concern or question I may have and double-checks to ensure that I am satisfied. Fast connection speeds and reliable uptime. I'm a very happy customer!
Fast, attentive customer service, quick setup, the calls are clear, and the system handles ALL of our calls flawlessly. We were up and running in no time, and Colocation America even recommended a VoIP software provider in case you need one. The prices could be better for the equipment, but the service was top notch and we haven't had any complains about call quality, system load or anything else.
We started working with IDT in 2016. They tout serving over 32 billion minutes annually and 4 route divisions to choose from. The route divisions are irrelevant however, here I will explain why: The level of service/quality you *actually* receive depends on how greedy your Account Manager is, and the genie behind the curtain that changes up the routes to accommodate their desired margins. The end result of course is route instability and frequent calls to your support desk from angry customers reporting issues ranging from False Answer Service to calls not completing to legitimate destinations and wondering why they are paying for Platinum service only to receive problems typically associated with Silver-grade routes. With IDT we'd literally pass weeks at a time without issues, and suddenly a range of issues with many different destinations arise at the same time. We submit the ticket and the issue would eventually be resolved, but only after waiting > 24 hours for a response. In the IDT Express portal you are able to select which routing division, but in the end IDT simply does not honor your selection, and will route your traffic over the routes they choose behind the scene. It's really a pointless set up they offer. Go with Tata, NTT or BT if your customers' satisfaction is paramount.