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CallCentric vs Host Gator
Compare CallCentric vs Host Gator. Find out whether CallCentric or Host Gator is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CallCentric and Host Gator and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
- 3 Reviews
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
Host Gator is one of the bigger web hosting companies, hosting more than 2,500,000 domains. They offer a wide range of products and services that include, among others, shared web hosting, dedicated servers, VPS hosting and reseller hosting....
Users Average Rating
Recent User Reviews
After having constant trouble with my MagicJack phone and getting limited customer support to make it better I started a search to find a replacement. My primary concern was the cost, I wanted something super cheap because we don't use the home phone very much. I also wanted something that would allow me to block unwanted spam and telemarketing calls that MagicJack allowed (I sometimes suspect MJ sold my number because of the large number of unwanted calls I received). I purchased a used OBI-100 on Ebay to use as the adapter. It was super easy to configure and CallCentric was great about porting my number to them at no cost. Along the way I had several questions about the porting process and after that how to correctly configure my account to block the unwanted calls and allow my phone contacts to get directly through. Each time I contacted customer support (email only through their website) they were prompt, thorough and courteous with their reply. The amount of features offered and the ability to configure your account to accommodate your calling schedule is unbelievable. I was so impressed that I even wrote to customer service praising them with their efforts. I've often written reviews in the past of products or services that I was unhappy with but never one from a company that I would like to see succeed like CallCentric. If you're thinking about trying an internet phone company this is your best and least expensive alternative.
For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within the account interface and I found the text-based approach provided access to consistently high expertise and relatively fast responses. The online instructions and documentation are thorough and professional. For DIY configuration of VoIP their account interface provided everything I needed to know. I like the fact that the user can provide their own compatible interface hardware to suit their needs. The process of line porting was well organized and progressed smoothly. Features are wonderful, especially for the low price. I do wish there was a more effective way to exclude the high volume of spam calls that are now typical, however the CallCentric "call treatment" filters and telemarketer block feature do divert a substantial proportion of unwanted call attempts. The sound quality has been very good. Reliability has been good, but I have experienced one dropped call in 2 months while no ISP service disruption at my location was indicated, so could not provide the top 5* rating for reliability.
I have had the best experience with Host Gator, particularly with their customer service... 24 hours a day, 7 days a week, and I have never waited more than two minutes for a live operator. I currently have a Reseller Account and a VPS Account, and both are fabulous. Host Gator's live chat is brilliant; Kudos to you Host Gator!!!! I plan on hosting with you exclusively. GREAT STUFF!!!
I previously had my site with a very large hosting firm (whose name I will not reveal) and had very negative experiences with them. System outages, slow response to technical problems, slow server speed etc. I finally had it and began searching for a new company to transfer to. I was extremely nervous and could not afford to lose any more business but I finally found Host Gator and was very impressed with what I saw. The move went super smooth for me and the team at Gost Gators went above and beyond in helping me transfer my site over to their servers. On top of that, the speed is much better than with my old host. I needed a special request- hosting a logo securely for my PayPal checkout... this was no problem for Host Gator. I want to say a big thank you to Jesse and everyone at the Host Gator team. They have been incredibly helpful and have gone above and beyone the call of duty in helping me transfer my domain over to Host Gator. Needless to say, I think the entire team at Host Gator is phenomenal when it comes to customer service. I would highly recommend anyone considering hosting to go with them.