In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
CallCentric vs SoFla Voice
Compare CallCentric vs SoFla Voice. Find out whether CallCentric or SoFla Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CallCentric and SoFla Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 25 Reviews
Overview:
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
SoFla Voice
SoFla Voice has made it their goal to make owning and running small businesses easier and more profitable for their customers. They offer several VoIP communication solutions which include Business VoIP, call center plans,...
Provider Info
- Website: www.callcentric.com/
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I rarely give 5 stars to anyone, but CallCentric earned them. We were using PhonePower (1 or 2 stars, arrgh!) and learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I found CallCentric and got a new number. Getting setup was easy and the online customer support was prompt, professional, extremely competent, and patient working with me on customizing my account. My original home number (for 20+ years) was ported from PhonePower to CallCentric with assistance from CC support. Here are the benefits to having "unbundled" services from Callcentric: #1: My configuration now is: calls to the orig number are forwarded to the new CC number. That is Inbound only, $1.95/month, not calling out on it. New number is both In and Out, a "normal" phone number. We also have a number used by an alarm system, Outbound only, saving more than $29/month with most Voip servcies. #2: CallCentric allows me to customize features that most Voip providers do not. We have a new CallerID of our choosing; SMS texts can go straight through, as expected, forwarded to a mobile, or emailed -- our choice. When calls come in, they are filtered to deal with spam and then there are special "Call Treatments". Calls from MY doctor's office rings on the home landline AND simultaneously on MY personal mobile. Calls from my wife's family can go straight to her mobile and even not ring on the home phones. There is an option for "hunting": if a phone doesn't answer, the call goes to a second number (mobile) or a third, ... And the caller does not know about the treatments. A call to our original number is answered (or sent to voicemail, etc.) and they do not know what phone we answer. Might be away from the house on a mobile, the caller does not know that. Get a DID number for a family member and customize call treatments for them. Bottom-line: CallCentric has the highest quality network I have ever experienced, superb technical support, excellent custom features, and unbundled services so I pay only for what I need. I am paying less than 1/5th of what I would (did, sigh) pay for the same three numbers at PhonePower, Verizon, and many others. Reviews from 10 years ago may read differently, but CallCentric is world-class these days.
I wanted to totally rid our lives of att: directv, att landline, cell phone service. My Son is an IT professional and he suggested signing up with CallCentric. I feel I'm medium advanced when it comes to technology. It was not a simple procedure to get a VoIP adapter, sign up for the service, and then all is going to work properly. Insure when you start the process, "don't disconnect" your present land-line service until all is completely done. With CallCentric you can "PORT" (keep your existing phone number) which I did. But it takes many days for the number to port. I disconnected my att service the day I signed up with CallCentric and sent the port request. Big Mistake! I was without land-line telephone service for I think 2 weeks. One of the items that's very confusing with CallCentric is that you have to purchase 2 services: You must pay for one service to receive inbound calls, and purchase another service to place calls. Don't know why CallCentric would require this, but that's the way it is. I purchased a Grandstream GS-HT802 telephone adapter off Amazon for $40.00. I'm not advocating this particular adapter, but it's working well for us. It's simple to hook everything up. You run a wire from the telephone adapter to your internet router, plug in your present phone to the adapter, plug the adapter into an electrical outlet, and you're good to go. I have 3 cordless telephones. I plugged one of the phones into the adapter and placed the other 2 phones in convenient locations. Once the number ported and I figured out that I had to purchase 2 services: Inbound and outbound, everything is working perfectly! I purchased the DID - Personal Unlimited option for $6.00 per month for inbound calls, and the North America 500 for $7.00 per month for outbound calls. So around $13,00 monthly. Believe I was paying att $45.00 per month for land-line service. With CallCentric you get a bunch of free stuff: anonymous call blocking; voice mail; call treatments. Remember: When you place any call you must press the number 1 first, along with the other 7 digits. The service does not recognize 7 number dialing. Overall, I'm very pleased with CallCentric and highly recommend the service.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
