In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Broadcore vs magicJack for BUSINESS
Compare Broadcore vs magicJack for BUSINESS. Find out whether Broadcore or magicJack for BUSINESS is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadcore and magicJack for BUSINESS and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
Broadcore has over 20 years of experience in the business VoIP telecom industry. Because of Broadcore's expertise, the company really knows the ins and outs of the business and thus can help you install the best phone system for your company....
magicJack for Business brings affordable and reliable VoIP phone solutions to startups and small businesses. Their solutions come with all the features growing businesses need to get the job done but at a fraction of the cost when compared to...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website: magicjackforbusiness.com
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- N/A
- Home & Office - $14.99
- Premium - $24.99
Users Average Rating
Recent User Reviews
We operate a multi-tenant executive suite property in the Beverly Hills/Los Angeles area and have had Broadcore since January 2008. VOIP is a new concept for us, but so far everything is great and works well. Our tenants have been able to use the equipment and services with relative ease and minimum of break-in time. One of the best features of the Company is their support people - you don't feel like you are dealing with a large faceless company - but a friendly service oriented concern. They are relatively easy to access and respond in a very thorough caring way to the needs of their customers.
I am currently using their service and would like to say that I am happy so far and it seems a small business's service level and values offered are more attractive from those other big companies I have seen! They are definitly a provider to concider for businesses in 20-50 users!
I have been a MagicJack user for my home phone for many years. I changed from the big phone company ($70+/month) to MagicJack for Business a few months ago. The porting process took a bit longer than expected, however the service is excellent. I have had ZERO issues, the call quality is great as I cannot tell any difference. They even sent me a nice desk phone to use which adds so much more than my previous land line phone. I purchased from another source a headset to use with the phone, works great. I like the music on hold with a message telling my client I'll be with them shortly, makes my small business seem much larger to clients when I have to place them on hold. I have yet to try the app so I cannot comment on that as of this time. If you have high speed internet then this should work great for you. Highly recommend.
I have so many issues with the incompetent customer services team for business. We are a small business and experiences a drop line, poor quality of voice and lack of customer services. The majority of their customer service people don't have adequate training and don't know how to address and resolve the issues properly. We had called numerous times to address above matters but it didn't get fixed on timely matter and the manager of customer service, Veil, disconnected our service without any proper notifications at all and I asked her if do you have any protocol and procedures in black and white that you could cancellation right away without any proper notification about it. She could not find one. My suggestion to all of small business owners, don't even bother to have this as your telephone service. I know they are cheap but if you compare with the quality of customer service and products that the company offers you will give headaches and problems in future. I do believe you don't need to spend /waste your time with the unreliable service. Plus on top of it, they dont refund my account. TERRIBLE SERVICE AND HORRIFIC CUSTOMER SERVICE!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
