BabyTelUSA vs magicJack

Compare BabyTelUSA vs magicJack. Find out whether BabyTelUSA or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of BabyTelUSA and magicJack and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 229 Reviews
0
2.6

Overview:

magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2002

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

I purchased this product to be able to send to my husband who is stationed in South Korea so he could have access to call the US. It so happened he didn't need to use the MagicJack and I tried to send it back and they would not let me because it was past the 30 days. I received the MagicJack a week after ordering it and they started counting the 30 days as of the day of order and by the time I sent it to S Korea and when my husband sent it back to return to MagicJack the 30 days were up and they were not willing to make an exception so they ended up charging me $43. They didn't care about the military issue on how sending items work and how they don't get the person until the package has been checked by the military. The rep just interrupted me and said that no matter the issue they would not refund the money. He was so rude. When I asked to speak to someone above him he said no matter who I talk to they will not issue a refund. They have no people skills when speaking to their customers and I am really surprised they are not willing to help people who are going through issues like trying to contact your family member who is thousands of miles away and still says they don't care about the issue of why MagicJack did not work for them. Horrible. Would never recommend for anyone who has military family or spouses deployed anywhere across the world because when it comes to reps helping they don't care, they just want to take your money.

akrmirez June 15th, 2018

I placed a order and upon logging in I discovered that I was charged for a product I did not receive. I contacted them to address it and saw no sense of urgency to correct it right away. I decided their service might not offer the kind of response time we need here. I contacted for a refund and cancel 15 minutes later and I was left on hold for 10 minutes to be told that there was a restocking charge for more than half of the order.

Rob Hughes June 1st, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

magicJack logo
1
magicJack

I purchased this product to be able to send to my husband who is stationed in South Korea so he could have access to call the US. It so happened he...

June 15th, 2018 - akrmirez
centurylink logo
1
CenturyLink

While waiting for my two year contract to be finished, I moved to an area with free Internet. Yeah Google! I had to change my address for billing...

June 15th, 2018 - Matahere2013

Most Recent Blog Posts

contact center technology solutions
Q&A with TCN: On Platform 3.0 and its Latest Speech...

Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...

Jun 08, 2018
business voip phone system
This Month in Telecom: May 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jun 05, 2018