Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...
AVAD Technologies vs FonAngle
Compare AVAD Technologies vs FonAngle. Find out whether AVAD Technologies or FonAngle is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AVAD Technologies and FonAngle and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 23 Reviews
AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct...
It's time to free yourself with FonAngle's Hosted Office Phone System (HoPs) - a unified communication solution that your business can depend on. HoPs is a carrier-grade phone system that combines the most advanced communication tools to simplify...
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 1990
- FonAngle Hosted Office Phone System Corporate Plan - $19.95
- FonAngle Hosted Office Phone System Professional Plan - $14.95
Users Average Rating
Recent User Reviews
I tried a couple of competitors before settling on Avad Tech. I really appreciate the reliability of the service and the support. My business is fast paced and telephone dependent, I seldom need support and when I do they are right on the spot. Avad techs actually know what they are doing and not just surfing the web for answers!! BTW I strongly recommend you go with the suggested Edgewater router. It really solved my voice qulaity issues by protecting the VoIP traffic!
Overall, I am vry happy with AVAD's service.They are very willing to spend the time with me on support issues, which I think is very important for small businesses.
In a "Need it Now" technological world, there is no room for poor customer service and unqualified representation. My company had many issues with FonAngle, mostly, the fact that anytime our Tech Support wanted to talk to FonAngle tech support, it was like we had just asked to meet with The Pope. We had to e-mail someone, every time, anytime we had an issue. Every time I picked up the phone, I received a run-around telling me that I had to e-mail my issue to a generic email and wait for a response. Who has time to wait? Who has a Tech Support number, that only directs you to submit an e-mail. I digress.. The main issue with FonAngle is their horrible customer service. When we tried to get better customer service, they actually told my company to look for better service elsewhere. So we did. And I must tell you, Jive.Com has been amazing.
The support has been very good. Our representative has been responsive and has kept me informed as to progress on the issue we had, which was something FonAngle had not encountered before. He arranged a time with me that was convenient to spend - only about 10 minutes total - to correct the problem on each of our devices. He went the extra mile and restored some data that normally we, as the client, may have been asked to do. He saved us time and more aggravation. In addition, I had a question re billing which he immediately forwarded to billing. The billing rep answered within minutes via email.