In today's digital age, Artificial Intelligence (AI) is playing an increasingly significant role in various industries, including contact centers. With its ability to automate tasks, provide insights...
Telnyx vs Aircall
Compare Telnyx vs Aircall. Find out whether Telnyx or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Telnyx and Aircall and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Telnyx provides a cloud-based platform that offers access to carrier grade voice services over the internet. Our Mission Control Portal and API allows you to easily integrate, manage, and analyze all of your voice and messaging needs. Start by...
Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.
Provider Info
- Website: www.telnyx.com
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I am the owner, founder, and "master bit herder" for icci, LLC. After 25 years of supporting other providers PBX and VoIP installs for my customers, I decided to enter into the marketplace. We tried several VoIP providers while developing our product. When we came across Telnyx, we knew that if the product worked as advertised, we were all in and had found our preferred provider. Key features we were after from day one: • SRTP/TLS connectivity • Debug terminal with verbosity set high for SIP sessions • T.38 Passthrough • Low latency to AWS Ohio Zone (11-20ms avg) • Flexible trunk price model (dedicated trunks not required) We were surprised by: • Rate Desk Tariff Pricing • Regular API feature updates and new features • AWS VPC availability At one point 18 months ago, we had a doctor's office that was unable to dial specific numbers owned by Sprint... Telnyx support owned the problem from the get-go, which I was very impressed with. It did take several weeks to get the issue worked out, however, we have had no further issues like this. Telnyx works perfectly with Sangoma's PBXact & FreePBX. Supporting TLS/SRTP really helps get an "A" on our HIPAA evaluations!