In today's digital age, Artificial Intelligence (AI) is playing an increasingly significant role in various industries, including contact centers. With its ability to automate tasks, provide insights...
Intellisys Communications vs Aircall
Compare Intellisys Communications vs Aircall. Find out whether Intellisys Communications or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Intellisys Communications and Aircall and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Intellisys Communications is a communication service provider that offers the state of Utah business phone and communication solutions. They have been providing communication solutions since 1970 and have...
Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.
Users Average Rating
Recent User Reviews
In my search for a new phone provider, I stumbled across Yiptel which is the hosted (cloud) PBX / VOIP brand by CCI. My first gripe was the fact that I had to talk to a sales team member before I started a trial. Being a small business ourselves I could appreciate that, but I do prefer the fully automated trials at some of the big players where I don't have to talk to sales until I am convinced the product is right for me. I used the free trial and was glad they offered it. The service is not reliable. I had several missed calls during my testing where callers called in, but the phones never rang. The first time this happens, I always question my network on this end (are the right ports open on the firewall for example?) However after verifying all network settings with customer support, the missed calls continued. I don't know the specifics of where Yiptel runs their service, but if you look at the locations on their website (Mesa, Denver, Bozeman, etc.) and Google the street addresses, you will see they are residential buildings! Again I can appreciate these guys are not as big as Vonage and RingCentral (that's not a bad thing, smaller businesses often mean better support!), but I wonder if they are running their backend out of residences with consumer grade WAN links? It would certainly explain the missed calls. I would not recommend this service... while email is quickly becoming our dominant communication mechanism, we cannot be missing inbound calls from customers!