Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
ACT Conferencing vs Momentum Telecom
Compare ACT Conferencing vs Momentum Telecom. Find out whether ACT Conferencing or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACT Conferencing and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
ACT Conferencing is one of the world's leading dedicated conference calling services. Make calls on your own time, without a reservation.
ACT also offers a variety of important conference calling features. Roll call and participant count...
- Headquater Country:
- Founder Year: 1990
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
I am not a person who usually takes the time to write review, but I find it important to warn people about this company and its poor business practices. From the start Momentum was poor on implementing the voip system in our business. Even though it took several weeks to get the system fully online they charged us a month prior to the service working. Then when half of our phones were not working they did not respond to our calls for help. I chose to go with another carrier after 3 years of overpriced under performing service on phones that were not operational. And a company that showed little to no interest in making things right. I intended to change service after the end of the contract and quietly let it go. When I informed Momentum that I was cancelling, they had the audacity to tell me they had automatically renewed my contract, even though I had told them I would not be renewing the contract. They have informed me that I would be responsible for another year of over priced fees. Needles to say I will not pay these fees, and I will let people know of how poor this company is in its dealings with customers. I encourage you to find another company to do business with. This company should not be rewarded for its behavior.
While saying our company considerable money I have been very impressed with how Momentum Telecom has taken a proactive approach in providing solutions that have helped us be more productive and improve our customer service. I would highly recommend giving this company a try