Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
AccessLine vs pbxnsip
Compare AccessLine vs pbxnsip. Find out whether AccessLine or pbxnsip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AccessLine and pbxnsip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
AccessLine Voice Services is a leader in hosted communications and managed voice services specializing in small to medium-sized businesses. AccessLine has also served large corporations like IBM, Sun Microsystems, American Express, and Hewlett...
pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always...
- Headquater Country:
- Founder Year: 1984
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license. When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support. PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.
We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.