Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
Access Point vs netTALK
Compare Access Point vs netTALK. Find out whether Access Point or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Access Point and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 27 Reviews
AccessPoint has one of the most complete telecommunication service providers in the industry. The company primarily targets enterprise, multi-location, and commercial customers. AccessPoint is wholly committed to offering their customers the...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
- Headquater Country:
- Founder Year: 2005
- Website: nettalk.com
- Headquater Country: United States
- Founder Year: 2008
Users Average Rating
Recent User Reviews
Don't throw out your landline if you get this - the service is unpredictable on netTALK sometimes it works most of the time when really need it it doesn't without having to do a bunch of plugging and unplugging of the duo device. I have come to count on it not working when I need it so always restart device. Another annoying issue is that it cuts off calls after 10 or 15 minutes which is aggravating if you are on hold in a queue. Don't bother with support they waste your time telling you the same stuff - certain ports need to be opened, which I had opened after the first call to them. If you do feel the urge to live on the edge and purchase this service in Canada note that for the basic 1 year subscription the advertised $49.95 does not include just over $11 in additional fees and this is in US dollars so by the time you are finished at current exchange rates you are looking at over $80 Canadian.
The old saying "you GET what you pay for" is a clear indication of THIS company's pathetic track record in providing both an inferior product and a very distressing support (for the lack of a better word)! The company initially had a promising future, but with the worst customer service, lack of any sensible documentation, no phone support and problematic services, I don't see how this company still operates! Stay FAR from this company.