In today's digital age, Artificial Intelligence (AI) is playing an increasingly significant role in various industries, including contact centers. With its ability to automate tasks, provide insights...
Jun 02, 2023
3CLogic vs CommPeak
Compare 3CLogic vs CommPeak. Find out whether 3CLogic or CommPeak is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 3CLogic and CommPeak and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
If you need to set up a call center, try 3CLogic. 3CLogic offers a variety of call center services to businesses that need to set up and run a contact center or call center. 3CLogic Services ACD IVR Predictive Dialer CRM integration White label...
CommPeak offers affordable, wholesale VoIP services for all types of businesses.
CommPeak is a leading global provider of communication services. We are here to help your business grow, providing you with the best telecommunication...
Provider Info
- Website: 3clogic.com
- Headquarters Country:
- Founder Year: 2011
- Website: www.commpeak.com
- Headquarters Country: Hong Kong
- Founder Year: 2012
Plans Available*
- 3CLogic Cloud Contact Center Solution - N/A
- N/A
Users Average Rating
Recent User Reviews
They have an excellent training and support team. It was very easy to learn how to use the system and to train employees on it. They have tons of features which can accomodate all different types of campaigns.
Signed up with commpeak, got all the way through setup, and wanted to clarify the technical route. Then the agent told me that there was a minimum average call duration for the service (despite them offering per-second billing) and that if I didn't meet the average then my service would be cut off. CUT OFF. She tried to debate with me what that meant, but I run a callcenter, I don't have time to mess around with maybes. Suggest staying away from these dishonest people. CommPeak Response to asf342teff235 Apr 02, 2019 We are sorry you feel your experience with CommPeak has been a negative one. Unfortunately, we can’t always accept a large number of calls with too low ACD. Carriers consider this as low-quality traffic and may end up blocking channels. If you’d like to discuss further, please provide our support team with more details at support@commpeak.com. Thanks, CommPeak Team
We've been with Commpeak for a couple of weeks. Everything worked fine, but suddenly no traffic possible. Commercial issues, pricint went suddenly up and then they just stop your traffice. That is unacceptable. They raised our pricing from 0.009 to 0.3 in one day. We stopped routing through them because this is strange behaviour. So be carefull, they want you to be customer, let you pay your prepaid amount, but then it stops. So, don't upload to much money if you want to use them, use only small amounts. Be aware of sudden price changes and not being able to make any call because of commercial issues. Get a backup connection somewhere else. CommPeak Response to udotja Jul 10, 2017 Thank you for taking the time to write us a review. We always welcome any feedback as it helps us improve our services. We are sorry about the inconvenience caused by our pricing updates. We apply standard terms indicated in the contract to all our customers. In case of any pricing changes, we notify our customers via email. Please contact our support team at support@commpeak.com if you would like to have a further discussion. Thanks, CommPeak Team
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
