As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
CenturyLink vs 1Voice
Compare CenturyLink vs 1Voice. Find out whether CenturyLink or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CenturyLink and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 27 Reviews
- 2 Reviews
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
CenturyLink has the worst customer service of any company that I've ever dealt with. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. For a telecom company I'm astonished about how bad their customer service is, they're useless. I'm trying to get a new line run to my new house for home phone landline service and I've been on the phone with them 3 times and transferred to countless reps and none of them could understand and solve my issue. Then I found the link on their website to contact upper management and I contacted them and all they said was that they'd escalate the case to the supervisor and I never got a response back, then I contacted them again 2 more times inquiring about a follow up and I never got a response back. I implore you not to do any business with CenturyLink, their customer service is absurd.
I ordered service for my residence & business, for which they sent boxes but no one ever showed up to install them. TWICE! Therefore the service was never hooked up. I continued on with spectrum. This was in May of 2019 & they have not stopped billing me or harassing me, to date. They are now trying to say I, a senior citizen ordered self install for my home & business. I would have never done that, not in a million years, that's just one of their lies. I have involved the attorney generals office & centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. They have never sent the labels & I can prove that through photographed daily mail, in my email. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I NEVER had)over to a collection agency. Keeping in mind, centurylink gave me until the 24th of march 2020 to send boxes back (without the labels they claim to have sent)in order to receive the credit, but, On March 21st 2020 is when I received the credit threat. So this is their way of working things out, by lying & deceitful actions. How can someone collect on something they NEVER provided & better yet threaten an excellent credit record for something that NEVER took place?? WORST company & customer service EVER!! Almost a whole year of harassment from this company & still have gotten NO where!
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.