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guitargod1

guitargod1's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
VYLmedia Almost 2 years and still happy
07/03/2009 - 08:51
Overall:
4.6
Price:
4
Customer Service:
4
Features:
5
Reliability:
5
Sound Quality:
5
Upgraded caller ID Lots of cool voicemail options Lots of neat phone options Reliability Two free virtual phone numbers Good customer support/english friendly Delay when calling, however, this is greatly reduced by pushing the # key on your phonepad immediately after dialing your number. Customer service hours could be 24/7 Not the cheapest

Now that the name has changed, thought I would take a minute to reaffirm my satisfaction with VYL Media (the artist formerly known as Voice Over Your Life. What can I say except that I'm extremely satisfied with the service. They have upgraded the email bill so that I can finally read it, thank you. The caller ID is upgraded, at last, only wireless calls come in with just a number now. I cannot speak to all the techy stuff that people complain about not being able to get up and running. I can only speak to the average Joe who just want to make and receive calls, get an occasional voice mail and block a call or two. Here are the nuts and bolts to service as I see it. Set-up is easy, I'm not good with most electronic stuff, so dumbing it down to a level that makes it a snap is nice. Once up and running it's just like having a traditional landline in the sense of when you pick up the phone it's ready to go. Features that are cool are the email voice messages, the do-not disturb feature is awesome, and the ability to block hundreds of numbers too. On the website I set a weekly schedule of what time the phone will receive calls. No more getting awakened in the middle of night by a crank caller for me. You can give yourself a wakeup call at a preset time, it's like being at a hotel! Set the number of rings before it goes to voicemail and of course the blocked/private # calls get sent right to voicemail. The virtual phone numbers are cool too. I have elderly relatives in Indiana so having a free number that they can call without paying long distance is awesome and you get two by the way. I recommend that if you do sign up, start out with the basic plan and then just use the phone like you normally would. If after the first month you end up going over the price of the unlimited plan, then just upgrade, there's no additional fee. Don't forget that you are not tied into a contract, just month to month, which provides incentive for them to keep you happy. Want to hear what the service sounds like? Call me at 407-705-2422, my real Florida number or if you like, call me on the new virtual Indiana number 219-841-5252, how cool is that. Don't worry about calling too late or too early, your call will go straight to voicemail thanks to that schedule I was talking about if you do, lol. Don't be afraid to leave a message, I'll try to call right back. Check out my two previous posts if you like, 3/08 or 9/07, take care and have a great day.

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