In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
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Reviews
Reviewed Provider | Title | Rating | Pros | Cons | Review |
---|---|---|---|---|---|
Nextiva | Good internet phone system 08/22/2013 - 14:15 | I recommend. Good customer service, easy to implement, costs less than my previous phone bill. | Some features go unused. While I save money every month, there are countless included features I'm not using and I pay for employee phones that use their lines only a few times per week. | Everyone I've worked with has been polite and pleasant to work with. The bottom line is that I saved money on my company's monthly phone bill by switching. The downside is, I pay the full rate for all of my employees. Even though some of them don't use the phones I still pay for a full line because they do need it. Having some of my employees on an unlimited plan and others on a per minute plan would have been perfect. Nextiva doesn't do this and I couldn't find a company that does. This is why I give them a four star rating for the features. The customer service and sound quality are both excellent, much better than AT&T from before. |