eVoice is a virtual phone number and small business phone service provider.
Freshdesk Contact Center (formerly Freshcaller) is a modern day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. With Freshdesk Contact Center’s cloud-based architecture, it brings together the best of legacy features like IVR and advanced capabilities like Smart Escalations, Custom Call Center Analytics to help you set up a state-of-the-art business call center. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and is extremely easy to use.
Editorial Review
Freshcaller is a Cloud Call Center software where you can purchase local and toll-free phone numbers in over 40 countries. The intention is to help businesses and teams set up and run a powerful call center where you can engage in contextual conversations with your callers. Freshcaller is ideal for start ups and small teams since it required little time and is cost efficient.
Twilio Flex delivers what you need to run an modern omnichannel contact center. Deploy and customize discrete components to match your exact business needs without deciding between build or buy. Every aspect of the Flex platform is customizable, from call routing to the color of your agent’s desktop UI. Use ready-made programmable building blocks you can add, remove, or change to craft the contact center that serves your unique business needs.
Editorial Review
Twilio Flex is the first fully programmable cloud contact center platform that gives businesses total and complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element possible of the experience including the agent interface, communication channels, interaction routing, and reporting to meet the unique needs of the business.
As the leader in Cloud Communications Twilio powers over 28 billion calls and messages a year. Companies such as Twitter, Uber, and, Airbnb all use Twilio Elastic SIP Trunking to eliminate the complex capacity planning and contract negotiations that come with global carrier relationships. Twilio offers a high quality service with access to local phone numbers in 70+ countries by connecting to Tier 1 carriers around the world. This way you only have to work with one provider for any VoIP or UC deployment. Twilio also gives you access to a wide range of other channels like SMS, chat, and video.
| Plan Info | |
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| Plan Summary | - |
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| Notes | - |
| Plan Pricing & Services1 | |
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
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Dexatel is a perfect solution that enables businesses to connect, engage and interact with their customers. The company is created to simplify the communication process for its partners providing a range of services including international calls, carrier services, roaming services, SMS hubbing, A2P messaging, SMS transit and Cloud PBX. Dexatel has built a successful real-time communications platform and signing major clients like Vodafone, Orange, Deutsche Telekom, MTS, Sparkle, WTT, Bics and more.
Editorial Review
Dexatel was founded with a purpose of being able to provide customers with services that could facilitate the growth of their businesses. The founders of the company were well aware of the impact that good communication can have on the workings of a business, and also knew that there were very few companies that specialized in phone-based marketing communication services. To fill this void in the industry, Dexatel started to offer its services, first to smaller companies and gradually to international names.
Offering stability And Professionalism
For any business to grow, it is important for it to have a good basis and dedication to what they want to do. Dexatel has been in the business of communications for over ten years, making them incredibly proficient with this line of work. Having worked with this large number of companies, Dexatel has been able to aptly grasp the needs of different kinds of communities and target audiences, thereby making them a great choice for anyone who wants to grow their business using this form of marketing. The success that the company has had all through these years is also evidence to the stability that it can offer a business. The services that Dexatel provides don’t fall apart after a year and can keep growing with the business. It is evident that Dexatel has no intention of slowing down, thereby making them a good long-term choice.Pioneers Of SMS Marketing
One of the reasons why Dexatel grew in popularity over the years is because of their strong understanding of the world of SMS marketing. Being able to convey an idea through a few words and sentences aptly is not always easy, especially when this is coming from a business or a retailer. The company was able to help several businesses improve their communication with their customers through this medium, which is why the company came to be known as one of the more well-known names when it came to SMS marketing.
| Plan Info | |
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| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
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UK-based Business VoIP Provider offering a modern, cloud-based phone system in powerful desktop and mobile apps (no additional hardware required). Starting at just £5.00 per user/month (7 day FREE trial). A CircleLoop subscription includes all features including call recording, call transfer, greetings, contact management and conference calling
| Plan Info | |
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| Plan Name | - |
| Plan Summary | - |
| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
|---|
Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
| Plan Info | |
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| Plan Name | - |
| Plan Summary | - |
| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
|---|
Cyclix Networks is a leading global provider of VoIP telecommunications services for the business community. Products span a broad range from SIP-trunking products for clients with their own onsite systems, all the way to fully managed customer premises PBX phone systems and telephones for those looking at turn-key solutions. The Cyclix NPlus™ Network driving all these products is a fully redundant switching architecture designed to offer 24x7 non-stop mission critical services for the Enterprise, no matter how large or small, all at a very competitive price.
Editorial Review
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that provides quality services to its customers. The company was founded in 2004 and is currently headquartered in New Hampshire, where its primary focus is quality VoIP communications to its user base. What will be covered here today is a review of the VoIP technology owned by the company as well as positives and negatives when it comes to its market presence.
| Plan Info | |
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| Plan Name | - |
| Plan Summary | - |
| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
|---|
Give your sales and support efforts a boost with CrazyCall! This app allows you to manage your leads, make calls directly from your browser, connect internationally and so much more. Crazy Call is your partner in campaign management because it allows you to organize scripts and calling schedules for your sales team, and the browser extension gives you the freedom to surf and the web and build your contacts at the same time.
Editorial Review
CrazyCall is a web-based telephone that operates as a free call center platform. It provides a business's customer support and sales team with the support they need. What makes this software interesting is that it uses the local phone numbers for over 60 countries. Having the ability to use local phone numbers is beneficial because people are more likely to answer phone calls from numbers in their area.
CrazyCall can support inbound calling and outbound sales calls, allowing teams to make calls from anywhere. This tool comes with an application and browser extension, giving businesses the sale's campaign management it needs. There is an easy-to-use control panel. The panel is so intuitive that even a beginner will easily be able to use the product. Also, CrazyCall is useful for the creation of campaigns and projects. It lets its users create call schedules.
With the platform, businesses are guaranteed to see an increase in productivity and sales through a web-based, user-friendly application. The application is cloud-based and secure service. CrazyCall's advanced artificial intelligence and modern technology is able to support call center agents and management, making it possible to increase revenue while gaining control over costs.
It's easy to create telesales campaigns that reach new customers with CrazyCall. The platform makes calling effective, allowing millions of businesses around the world to exceed their revenue targets. CrazyCall also helps businesses improve the way they interact with their customers.
The Benefits of Using CrazyCall
CrazyCall is a free call center platform whose purpose is to support a business's customer service and sales. What makes is standout from other services is the fact that it uses local numbers from more than 60 countries. This feature is ideal for sales teams because people are more inclined to answer phones from unknown numbers if they come from the same area.
CrazyCall supports both inbound and outbound sales calls. Sales teams can also make calls from anywhere. Users will also benefit from using the platform's native app and browser extension. The control panel is not difficult to use, even people who are new to using CrazyCall can use the program without extensive training. The program also assists with the creation of campaigns and allows users to create their own call schedules.
The browser extension is impressive. It lets users click and call phone numbers from the web without the need to copy and paste. It is also possible to use the extension even if the entire app is not opened in another tab. Each call made using the platform gest recorded. This way, users can download and replay them at a later time. The recordings are stored in the cloud. This feature lets businesses make the most of the quality control process and increase the performance of the sales team.
CrazyCall's live dashboards provide analytics for outbound and inbound calls, so users can get real-time performance analytics and optimization. CrazyCall has a conference call functionality, this lets people speak with several people at once. Users can speak with another caller privately, but after this conversation reconnect with the first caller.
Setting up the platform does not require an IT team. It's easy to set up the platform and start making sales calls, performing market research, and questionnaires. The software's records importer allows people to important their phone contacts and other information without needing telco integration. The list optimization feature that lets users set up calls more conveniently.
With CrazyCall, users have the ability to establish call queue management rules while managing several outbound projects at once. There is also an automatic dialer that makes call placement easier while allowing for single calls. Users can create customized call scenarios using the platform's script builder feature, allowing for the preparation for calls.
CrazyCall integrates with third-party apps that use Zapier and Pipedrive, which includes ticketing systems and CRM, without a problem. The integration lets the software send data to other apps, automatically, when the calls end.
Overview of CrazyCall Features
- Call panel
- Fast setup
- Intuitive workflow
- Cloud-based software
- Sales analytics
- Call dialer and matching
- App integration
What Problems Does CrazyCall Solve?
Never Lose a Conversation Again
CrazyCall lets support representatives provide services to their clients even when the customers are speaking with other agents. This can occur because the tool has the ability to save call histories. The call histories are accessible to every agent. The agents can also leave notes that describe the nature of the customer's concerns. The history log shows all inbound, outbound, and missed calls. This feature is useful to managers because they can check the status of a customer without interrupting an agent.
Client Database Management
Unlike with a basic phone system, CrazyCall lets sales teams come up with various projects for different customer groups. Specific projects can be sent to many individuals, helping to organize this type of undertaking. CrazyCall increases a team's efficiency and helps to save time.
Make Local Calls
CrazyCall allows the user to assign local phone numbers, from 60 countries to their agents. This lets the representatives boost their client calls. It also eliminates the issue with customers not accepting calls. People are known to answer calls when the number is a local one. Having the ability to use local numbers is great for sales teams as it increases the number of prospects and conversions.What Do Users Think?
When making the decision to purchase call center software, it's important to know what the experts think. However, it's just as important to find out what actual users of the software think. When reading reviews, make sure to read the reviews of actual users. This will give a better indication of how people believe the software works and whether they had a positive or negative experience.
Real-time mobile communications. The way you want it to be.
Do you travel outside of North America? Many travelers find themselves angered by the lack of coverage and exorbitant fees, or roaming charges, associated with using their mobile phone abroad. If you are irritated by high cell-phone costs, you should try Talkatone!
Editorial Review
Talkatone's Features
Talkatone offer app users a local U.S. phone number and 60 free minutes of outbound calling to mobile devices and landlines within the U.S. and Canada per month. If a user needs more minutes they can pay a small fee or take part in free offers organized through the app.
All inbound and toll-free outgoing calls, plus sending and receiving of text messages, are always FREE. Universal SMS and MMS are supported by all major U.S. cellular carriers with Talkatone. So it doesn’t matter if your texting your family or group chatting friends that don’t have the Talkatone app, you can still connect with them.
Talkatone’s calls and texts, work with any smartphone –- the more colleagues, friends and family who own the Talkatone app, the easier it will be to communicate with them. Unlimited incoming calls and texts are always available between Talkatone users.
International calls are available –- over 60 countries are supported so far -- at enticingly low rates. For users traveling abroad, calling via Talkatone on a Wi-Fi signal with your mobile device removes the pain of enduring awful roaming charges. Further, texting or calling from overseas into numbers within the U.S. or Canada is offered free of charge.
In fact, the international calling features and functions of Talkatone make this app an especially worthy consideration for those who make frequent out-of-country trips. This app can allow one to finally say goodbye forever to unbelievable roaming charges.
Talkatone's cost structure
If you use up your 60 FREE minutes per month you can purchase 60 more for $0.99. Talkatone also offers a painless way to earn more domestic outbound minutes by accomplishing tasks related to free offers within the app. Talkatone is supported by an advertising model. Although fairly un-obtrusive, these ads can be permanently removed with a one-time charge of $9.99.
Call audio clarity and fidelity
Talkatone has improved considerably in this department over the years. Call audio quality is more than adequate. The company has implemented improved redundancy and enhanced audio compression. Background noise and static are no longer issues for Talkatone.
Final thoughts
Users report that this app is straightforward and easy to setup while at the same time packed with features that one shouldn't overlook.
Many newer users have reported annoying –- sometimes insurmountable –- bugs and slow performance, especially after newer versions and updates are released. Be aware, also, that the reliability factor is largely determined by how strong your Wi-Fi or data signal is.
Overall, Talkatone fits quite nicely into the niche of users who desire a low-cost -– and potentially free of charge –- calling and texting solution they can use with their smartphone, tablet, iPod or any Android-based media player device. Furthermore, Talkatone is likely to be around for a while and further improvements, better features and expanded services are likely in the cards for this app going forward
Get all the features of a professional phone system in the cloud with CloudPhone. This all-in-one management portal simplifies your virtual phone system granting you flexibility to focus on what matters, your business.
Editorial Review
CloudPhone is the best solution to your VoIP system needs. Created by Voxox in 2006, CloudPhone has been recognized for its simple approach to the user experience. With three customizable plans and no contracts, you have the flexibility to cancel at any time or upgrade your services. CloudPhones high quality phone features and virtual receptionist give your team the freedom to focus on what matters while maintaining clear and organized communication with your customers. This simple design is an amazing value that has won numerous awards because of its reliable service.
| Plan Info | |
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| Plan Name | - |
| Plan Summary | - |
| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
|---|
The Gabbit Cloud-Based Exchange® is tailor made for small businesses. They offer over 100 features at a flat rate price to meet your communication needs and help you grow. With 24/7 U.S. based technical support, they are here to serve you. Small businesses are a big deal to Gabbit.
Editorial Review
Gabbit truly is a phone service for small businesses. With over 100 features available at no extra cost, small business owners have a new friend to help grow their business. Many VoIP providers will pinch pennies from businesses that need additional features in order to process orders and provide top-quality service, but not Gabbit. They offer unlimited plans and month-to month-payment flexibility to give small businesses more freedom and less worry.
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| Plan Summary | - |
| Key Features | - |
| Notes | - |
| Plan Pricing & Services1 | |
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
|---|
RingByName is business phone service evolved. Whether you're a small business with one office or a global enterprise with teams on multiple continents the cloud hosted RingByName platform will give you best in class service while reducing your communications expenses and headaches. Most importantly, RingByName provides your customers with a phone experience that actually increases their affinity for your brand.
Editorial Review
RingByName is a high-quality business phone service that focuses on providing customers with the information they need to be successful. Take into account their Big Data add on, E-Z Score, which collects the name, address, and financial information of your callers. This is information that gives you a leg up against the competition. Founded in 2012, this company has solid roots in technology through its corporate parent company, InPhonex. RingByName specializes in cloud-based hosted PBX with built in CRM, business phone and cloud services. Take your company to the next level with RingByName.
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| Regular Price | - |
| Promo Price | N/A |
| Price Disclaimer | N/A |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | Free |
| BYOD | N/A |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | - |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 |
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