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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.
Unlimited Calling
Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.
Powerful Phone Features
Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.
I LOVE PHONE POWER!!
I have been using Phone Power since 2007 and I must say it is an outstanding deal for the money. After searching on the Internet, you won't find a better deal. I strongly recommend them. Outstanding service, functionalty & support!
Great Service & Tons of Features IncludedGreat PriceExcellent Service
Yes
Re: Phone Power
Geetch in San Diego
Phone Power Review
I was about to give up on VOIP until I was recommended Phone Power. As far as useability goes, they had the easiest set up for both hardware and software that I've come across (In my three previous companies, I've had experience with three different VOIP providers.) Phone Power had the best pricing by far.
Overall, I'd recommend PhonePower very highly. So far I've had only one dropped call out of well over 100 made so far, and the voice quality is quite good....approaching that of the digital cable phone we were using previously (at about 1/10 of the price!!)
Yes
Re: Phone Power
spec1
stay away
Absolute worst experience I have had. Phone power was my third VOIP provider and in seven days was only able to get a busy signal on dial out. Their service support is not there. Their phone lines will disconnect you after being on hold for 20 minutes and anyone who can get through in less time either works for them or is a magician. I belived the hype and signed up with them for a year but have already cancelled. They did not port the second number I requested but just as well since nothing worked, The number they did port will not ring, it does sometimes roll over to my cell phone and sometimes it gives the caller a busy signal. What a mess. The support technicians when I did get through talked to me like I was an idiot and did not seem to care if I got my line working or not.I just wish I could give them less than 1 star.
No
Re: Phone Power
izzykareem
Love PhonePower
I've had the service now for over a month and i would classify myself as a heavy phone user; work from home; software engineer; lots of conference calling, coupled with heavy use of the broadband connection simultaneously. Their phone adapter is a kind of "set it and forget it" adapter, you plug it in and it just works. Plus they have an 18month special for $199.00, that's like 9$/month for unlimited phone service.
easy setupgreat call qualityhad a non-standard setup that their support engineer knocked out of the parkprice is awesome
none that i have seen after extensive use
Yes
Re: Phone Power
texastwisterscott
PhonePower is not without its flaws
The price is right but tech support availability is poor. The hardware they provided worked fine to start out -- but failed within 60 days. Because the failure occurred on a busy week for me when I was tied up during the hours their tech support is open and spanning a weekend, it was over a week before the service was restored.
Almost all of my other service providers (internet, TV, etc) have 24x7 tech support -- even if their sales offices keep regular business hours. Phone Power reverses that -- they're always available to sell you the service (24x7) but if you have problems, they'll only help you fix them on THEIR schedule (NOT late at night, and NOT weekends).
If you have some other service to fall-back upon (cell phones, etc) so that a protracted outage is not a problem, and if you have time to deal with tech support calls in the middle of your own work day or in the early evenings then don't worry about it -- the price is right. But if that level of service and support is problematic for you, you should think carefully about how much outage and inconvenience it is worth to you in order to save a few dollars on a monthly bill.
<ul><li>Easy to set up</li><li>I like the web-based retrieval of voicemail and other online features</li><li>Good sound quality</li><li>Price is right</li></ul>
<ul><li>The provided hardware failed in less than 90 days.</li><li>Hope it doesn't break on the weekend -- no tech support available then (even though they manage to staff a sales queue 24x7!)</li></ul>
Yes
Re: Phone Power
spaghett1
Wonderful phone service!I've had Phone Power for two weeks now. It's a vast improvement over my old wired phone service. Audio quality is much better. People on the other end of the line comment how good my new service is and I can clearly here everyone else now. Phone Power made it so easy to switch over as well. It took about a week to shift my phone number from my old wired service to the new VoIP service with Power Phone doing all the work. My phone service switched on the day they told me it would and I was only out of phone service for about an hour. I went ahead and paid for a year of service with 6 months free. 18 months with no phone bills showing up and I would have paid the same for 5 months of the crappy wired phone service.
It's all good!
NONE!
Yes
Re: Phone Power
Excellent!I have Verizon FIOS internet service. I was paying over $40 per month for my phone line, which used the fiber. Now I pay $15 a month and have more computer based features. The sound quality is unchanged from my previous Verizon service. The setup was easy and I have my same number.
Easy Setup
Good sound quality
Neat Computer voice mail/forwarding features
Very good technical support
low price
Another little box & associated electrical transformer
Yes
Re: Phone Power
Second is not workingIts been a month without my second line working. I had 6 emails, and they continuously repeat the same troubleshooting process. Their tech support is very poor. The first line works fine
Tech support is very uncooperative, and poor help in troubleshooting
Good price, if you have one line
Yes
Re: Phone Power
Could not choose number, software buggySince I could not choose a phone number, I was given an area code that is technically local to my area, but not the area code all my friends use. So my friends have to dial three extra numbers to call me. The PhonePower customer service refused to fix this problem for me. Also, PhonePower's software is not the best. The website is buggy and the router interface is confusing. Their help/support documentation is very sketchy and not organized very well.
price
wrong area code, no choosing numbers, buggy software
No
Re: Phone Power
OverchargesI just noticed my card was billed for overcharges. They didn't contact me to inform me about the 2000 minute policy. When I joined that wasn't on the site. There panel doesnt allow you to check minutes or view a detailed call log. I took my phone off the hook before leaving on a trip. I really believe they charged me for that. The sound quality was fair but phone was down alot. Avoid this scam.
Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.
If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.
The Rub
For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.
Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line.
Bottom Line
If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.
While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order.
Awards
Phone Power has received the following awards:
Gold Award Top Ten Reviews 2013
Deloitte Technology Fast 500 2012
Inc. 500's 30th Fastest Growing Private Company in America
Editor's Choice Voip Review
Our Two Cents
Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.
Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number.
With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
Unlim. Calls US & Canada
Money Back Guarantee
Mobile Phone App
Free Activation
Notes
Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$8.33
Promo Price
N/A
Price Disclaimer
$8.33 is monthly average with 1-year prepay
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year contract : $9.95 / mo.
Month to Month (per user)
No contract : $19.95 / mo.
Annual Contract Prepay (per user)
1-year prepay : $5.99 / mo.
Toll Free
Setup
$0.00
Monthly
$5.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
Included
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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