Thanks to the Internet (which many people now like to reference as "the cloud"), many technologies at different locations can be accessed and shared across the web. Traditionally, businesses required a PBX that was large, required lots of power, and was expensive to maintain. Traditional PBXs also required physical copper phone lines and phone trunks, which were prone to noise and almost impossible to reroute during emergencies or outages. Therefore, a majority of businesses have started to make the switch to a hosted VoIP solution for a more upgraded, tech-forward system that is feature-packed.
By using their existing Internet connections, businesses can now connect with VoIP providers that operate very large state of the art PBXs and rent extensions to businesses for affordable rates.
Switching to Hosted VoIP allows businesses to throw away their old internal PBX and save both space and power; but more importantly, businesses will now have access to all of the enterprise level, state of the art features not available in their legacy PBX. And the best part is that any business of any size can no matter the size of their business. Maintenance costs for software upgrades, adds, moves and changes are also eliminated, saving you hundreds or thousands a month for telephone service.