Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Your Choice vs SureVoIP
Compare Your Choice vs SureVoIP. Find out whether Your Choice or SureVoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Your Choice and SureVoIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 1 Reviews
Your Choice offers voip for residential, business or wholesale.
SureVoIP is a UK-based VoIP service provider that offers VoIP inbound, VoIP outbound, and hosted VoIP solutions to customers. The company utilizes open source software spread across two sites to power its VoIP systems. By doing so, SureVoIP is...
- Headquater Country:
- Founder Year: 2007
- Website: surevoip.co.uk
- Headquater Country: UK
- Founder Year: 2010
Users Average Rating
Recent User Reviews
I like this provider, switched over from Vonage who i was having a lot of problems with but these guys sorted me out and its actually working out cheaper for me. Support is really good and free from my account unlike other premium rate support numbers. Top Rated for me
I've been with YourChoiceVoIP for two weeks now. When I received the VoIP adapter I didn’t know how to install it, so I called their support team who were very helpful, they then told me how to install it and then away we go, it was done. I was so happy, it was that simple an easy to install. After that I never had a problem with it. I chose their Pay As You Go account which I found extremly good, exellent quality, I couldn’t beleive that it was so clear, now im thinking for going for their £9.99 package for more better value and it saves me a lot of money too. I am highly recommending that whoever is in the market for an inexpensive alternative to regular landline telephone, to give YourChoiceVoIP shot at being your first VoIP provider! You will not be disappointed!
I regret to say that the experience with that company is just dreadful. I have purchased a number from them 02035155555 which costed £1000 if my memory serves me and I have been trying to port that number away from them for 10 months. They have flooded me with all sorts of technical details and admitted that they don't support Scenario 7 which is apparently the most common way of porting numbers in the UK. In one email they admit that Scenario 7 is less complicated than their preferred way of porting numbers and in another communication I have been informed that for technical and commercial reasons they don't support Scenario 7 porting. I have clearly stated that I would like to cover the costs if any and if they are reasonable, but obviously it's better for them to charge me monthly for all the incoming calls as opposed to cooperating in a process of number porting. In comparison, another number that was purchased from BT (01732463858) was ported to the new provider without any issues. They use obscure justification that they are not required to use Scenario 7 to avoid people leaving their network with their own property ... I strongly suggest avoiding that company at all cost. *********** Response from SureVoIP *********** Dear Paul, Thank you for leaving a public review of your experiences with SureVoIP here and on our Facebook page. To say I'm surprised is an understatement. Number porting is driven by the **Gaining Communications Provider (GCP)**, i.e. the company you move your number to. SureVoIP in this case are the Losing Communications Provider (LCP). We worked with your GCP, which we will not name because you have not, and explained what they needed to do. If you recall, I even sat on a conference call with them, you and your solicitor explaining what they needed to do as they were doing it all wrong and you were getting extremely frustrated. I also gave everyone the call recordings of that call. They came back to you and basically said they weren't interested? I then took the extremely rare path of approaching one of the carriers they use to set up a porting agreement with them for you. That process is not complete yet, that's why I was surprised that you post these negative reviews of SureVoIP. In all honesty, I couldn't have done more for you. With regards Scenario 7. This is not a UK standard and is a managed service from the BT Wholesale IP Exchange product for those that wish to use it. Using it is a technical and commercial decision that we have not opted for. It's not just a case of paying for a one of number port as you think. Forcing SureVoIP to use it is like telling an IT company to only sell Dell equipment. A Communications Provider is free to work with the LCP or GCP to agree a commercial and technical number porting method. For a list of those operators we have porting agreements with, please see https://www.surevoip.co.uk/support/wiki/number_porting SureVoIP are one of few that have the ITSPA Quality Mark in the UK. ITSPA review all of above and are very friendly if you approach them with concerns or wish to seek advice. I built SureVoIP by hand, from scratch with no investment and when I see reviews like this I take it to heart as I strive to please everyone, which I know is now not possible. Thank you, Gavin