In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Vitelity vs Host Gator
Compare Vitelity vs Host Gator. Find out whether Vitelity or Host Gator is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and Host Gator and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 3 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Host Gator is one of the bigger web hosting companies, hosting more than 2,500,000 domains. They offer a wide range of products and services that include, among others, shared web hosting, dedicated servers, VPS hosting and reseller hosting....
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
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Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
I have had the best experience with Host Gator, particularly with their customer service... 24 hours a day, 7 days a week, and I have never waited more than two minutes for a live operator. I currently have a Reseller Account and a VPS Account, and both are fabulous. Host Gator's live chat is brilliant; Kudos to you Host Gator!!!! I plan on hosting with you exclusively. GREAT STUFF!!!
I previously had my site with a very large hosting firm (whose name I will not reveal) and had very negative experiences with them. System outages, slow response to technical problems, slow server speed etc. I finally had it and began searching for a new company to transfer to. I was extremely nervous and could not afford to lose any more business but I finally found Host Gator and was very impressed with what I saw. The move went super smooth for me and the team at Gost Gators went above and beyond in helping me transfer my site over to their servers. On top of that, the speed is much better than with my old host. I needed a special request- hosting a logo securely for my PayPal checkout... this was no problem for Host Gator. I want to say a big thank you to Jesse and everyone at the Host Gator team. They have been incredibly helpful and have gone above and beyone the call of duty in helping me transfer my domain over to Host Gator. Needless to say, I think the entire team at Host Gator is phenomenal when it comes to customer service. I would highly recommend anyone considering hosting to go with them.