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Unia Telecom vs Voxby
Compare Unia Telecom vs Voxby. Find out whether Unia Telecom or Voxby is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Unia Telecom and Voxby and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
February 2010 update: Unia Telecom was acquired by Phantom Data Systems Inc. in 2007. Their VoIP service has been discontinued.
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
A definite alternative to VonageOur company switched to UniaTelecom Voip service and have used it for 2 months. Their customer service is excellent, although we called them a few times, no dropped calls. UniaTelecom's customer service sent us an email twice allready asking if we are satisfied with the service. Great customer follow up. Their prices are great, we saved 50% off our phone bill.
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.



