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Jan 01, 2026
Unia Telecom vs Vitelity
Compare Unia Telecom vs Vitelity. Find out whether Unia Telecom or Vitelity is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Unia Telecom and Vitelity and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 3 Reviews
Overview:
February 2010 update: Unia Telecom was acquired by Phantom Data Systems Inc. in 2007. Their VoIP service has been discontinued.
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
A definite alternative to VonageOur company switched to UniaTelecom Voip service and have used it for 2 months. Their customer service is excellent, although we called them a few times, no dropped calls. UniaTelecom's customer service sent us an email twice allready asking if we are satisfied with the service. Great customer follow up. Their prices are great, we saved 50% off our phone bill.
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
