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Jan 01, 2026
Unia Telecom vs ShoreTel
Compare Unia Telecom vs ShoreTel. Find out whether Unia Telecom or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Unia Telecom and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 10 Reviews
Overview:
February 2010 update: Unia Telecom was acquired by Phantom Data Systems Inc. in 2007. Their VoIP service has been discontinued.
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
A definite alternative to VonageOur company switched to UniaTelecom Voip service and have used it for 2 months. Their customer service is excellent, although we called them a few times, no dropped calls. UniaTelecom's customer service sent us an email twice allready asking if we are satisfied with the service. Great customer follow up. Their prices are great, we saved 50% off our phone bill.
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
