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Trust Telephony vs Voxby
Compare Trust Telephony vs Voxby. Find out whether Trust Telephony or Voxby is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Trust Telephony and Voxby and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
Overview:
February 2010 update: We were unable to find a working website for Trust Telephony. The provider is probably out of business.
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I am pleased overall with the call quality and service of Trust. Their customer service is also helpful. We had minor problems at first but they helped us to fix them.
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.



