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TelTub vs SureVoIP
Compare TelTub vs SureVoIP. Find out whether TelTub or SureVoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelTub and SureVoIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 1 Reviews
TelTub could change everything.
Based on Google Voice (Google's VoIP service that allows free calls to any number in the United States and Canada), TelTub has moved Google Voice off the computer and to your phone.
And they've done...
SureVoIP is a UK-based VoIP service provider that offers VoIP inbound, VoIP outbound, and hosted VoIP solutions to customers. The company utilizes open source software spread across two sites to power its VoIP systems. By doing so, SureVoIP is...
- Headquater Country:
- Founder Year: 2010
- Website: surevoip.co.uk
- Headquater Country: UK
- Founder Year: 2010
Users Average Rating
Recent User Reviews
Had a conversation with customer service in trying to set it up for the first time. Quick and professional! I am a new customer, using the ghome services. so far the quality seems great!!
The service works great (without even considering the low price which is a bonus). It's easy to register and they allow you to bring your adapter BUT DON'T. Only do it if you know how to configure a SIP ATA. They will give you the username/password to configure your adapter but there are other settings that they don't mention like nat settings etc. So, if you don't know what you are doing just buy the thing from them. It's not worth saving $20 to configure it yourself. I have tried multiple adapters like the Linksys PAP2 and even my Asterisk box. It works with all of them given you know how to set it up. However, I decided to try their own adapter too just because!!! It's a Grandstream HT 286 box (but one of my friend got a Linksys 1001 so I guess they work with different vendors). It was $50 to get it from them which is not far from eBay. (You can probably get one from eBay for 25-30 but you have to know what you are doing The voice quality is very good and I have never had a disconnection. They also have an indicator (a gray/green light) on their website that shows if your device is online. Google transcribe your voicemails and set it to your email. This is pretty good as you are able to read your voicemails (as oppose to listening to them). Their features beat the hell out of vonage or phone.com(well to be fair they are using Google's features. Vonage and other guys can't compete with Google in their dreams).
I regret to say that the experience with that company is just dreadful. I have purchased a number from them 02035155555 which costed £1000 if my memory serves me and I have been trying to port that number away from them for 10 months. They have flooded me with all sorts of technical details and admitted that they don't support Scenario 7 which is apparently the most common way of porting numbers in the UK. In one email they admit that Scenario 7 is less complicated than their preferred way of porting numbers and in another communication I have been informed that for technical and commercial reasons they don't support Scenario 7 porting. I have clearly stated that I would like to cover the costs if any and if they are reasonable, but obviously it's better for them to charge me monthly for all the incoming calls as opposed to cooperating in a process of number porting. In comparison, another number that was purchased from BT (01732463858) was ported to the new provider without any issues. They use obscure justification that they are not required to use Scenario 7 to avoid people leaving their network with their own property ... I strongly suggest avoiding that company at all cost. *********** Response from SureVoIP *********** Dear Paul, Thank you for leaving a public review of your experiences with SureVoIP here and on our Facebook page. To say I'm surprised is an understatement. Number porting is driven by the **Gaining Communications Provider (GCP)**, i.e. the company you move your number to. SureVoIP in this case are the Losing Communications Provider (LCP). We worked with your GCP, which we will not name because you have not, and explained what they needed to do. If you recall, I even sat on a conference call with them, you and your solicitor explaining what they needed to do as they were doing it all wrong and you were getting extremely frustrated. I also gave everyone the call recordings of that call. They came back to you and basically said they weren't interested? I then took the extremely rare path of approaching one of the carriers they use to set up a porting agreement with them for you. That process is not complete yet, that's why I was surprised that you post these negative reviews of SureVoIP. In all honesty, I couldn't have done more for you. With regards Scenario 7. This is not a UK standard and is a managed service from the BT Wholesale IP Exchange product for those that wish to use it. Using it is a technical and commercial decision that we have not opted for. It's not just a case of paying for a one of number port as you think. Forcing SureVoIP to use it is like telling an IT company to only sell Dell equipment. A Communications Provider is free to work with the LCP or GCP to agree a commercial and technical number porting method. For a list of those operators we have porting agreements with, please see https://www.surevoip.co.uk/support/wiki/number_porting SureVoIP are one of few that have the ITSPA Quality Mark in the UK. ITSPA review all of above and are very friendly if you approach them with concerns or wish to seek advice. I built SureVoIP by hand, from scratch with no investment and when I see reviews like this I take it to heart as I strive to please everyone, which I know is now not possible. Thank you, Gavin