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Teliax vs CallCentric
Compare Teliax vs CallCentric. Find out whether Teliax or CallCentric is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Teliax and CallCentric and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 21 Reviews
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
- Headquater Country:
- Founder Year: 2004
- Website: www.callcentric.com/
- Headquater Country:
- Founder Year: 2003
Users Average Rating
Recent User Reviews
I had used this service provider 10 years ago with great results. Recently, I needed a new VoIP line so I tried to use them again. I have been greatly disappointed. They still had a great price point and signup was quick and easy... but .. that's it. For the past year I have had my service just stop working either from their proxy servers being down or finding they have not properly processed payment ( my bank confirmed ). Calling or emailing support is a waist of time, you will never get through or get a response. Their payment system is unreliable and if a payment is declined during their outage, they cut your service, it's automated with no grace period. This has now happened twice in one year. I now am trying to close the account but can not since the web site function to delete the account fails, i get a message to contact support... No response.... I have had to resort to having my bank stop charges from them.
Price not the lowest, but as in all VoIP you definitely get what you pay for. They are my first choice for trunking with the 5 SMB's we service for VoiP
After having constant trouble with my MagicJack phone and getting limited customer support to make it better I started a search to find a replacement. My primary concern was the cost, I wanted something super cheap because we don't use the home phone very much. I also wanted something that would allow me to block unwanted spam and telemarketing calls that MagicJack allowed (I sometimes suspect MJ sold my number because of the large number of unwanted calls I received). I purchased a used OBI-100 on Ebay to use as the adapter. It was super easy to configure and CallCentric was great about porting my number to them at no cost. Along the way I had several questions about the porting process and after that how to correctly configure my account to block the unwanted calls and allow my phone contacts to get directly through. Each time I contacted customer support (email only through their website) they were prompt, thorough and courteous with their reply. The amount of features offered and the ability to configure your account to accommodate your calling schedule is unbelievable. I was so impressed that I even wrote to customer service praising them with their efforts. I've often written reviews in the past of products or services that I was unhappy with but never one from a company that I would like to see succeed like CallCentric. If you're thinking about trying an internet phone company this is your best and least expensive alternative.
For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within the account interface and I found the text-based approach provided access to consistently high expertise and relatively fast responses. The online instructions and documentation are thorough and professional. For DIY configuration of VoIP their account interface provided everything I needed to know. I like the fact that the user can provide their own compatible interface hardware to suit their needs. The process of line porting was well organized and progressed smoothly. Features are wonderful, especially for the low price. I do wish there was a more effective way to exclude the high volume of spam calls that are now typical, however the CallCentric "call treatment" filters and telemarketer block feature do divert a substantial proportion of unwanted call attempts. The sound quality has been very good. Reliability has been good, but I have experienced one dropped call in 2 months while no ISP service disruption at my location was indicated, so could not provide the top 5* rating for reliability.