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RocketVoIP vs magicJack

Compare RocketVoIP vs magicJack. Find out whether RocketVoIP or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of RocketVoIP and magicJack and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 269 Reviews
0
2.5

Overview:

magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004
  • Website: magicjack.com
  • Headquater Country: United States
  • Founder Year: 2002

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Customer service is maddening, torturous, and murderous. You will never hear yes, or we will fix it. No matter what you ask, the answer is always NO. If it stopped working, you lost the service and your money. AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID.

vic999 October 20th, 2019

I have been with Magic Jack for the pass five years and I was somewhat satisfy with their service over the years since it was my house phone and mainly used for faxing. My current device broken back in July 2019 with out warning. I think it may have been due to an lightning storm. Anyhow, they tried to help me reset it several times until I decided it was no longer worth it and so, I decided to buy a replacement device. I ordered the replacement (costing about $67) and realized two later weeks I did not received it. I call up they Customer Service # and got the run-around of my life. They claimed the device was shipped to my address, which it was not because zip code of the delivered address and mine are not the same. Still MAGIC JACK is telling me that I need to file a loss claim with the Post Office and the Post Office is telling me that the sender is responsible for filing the claim. I have contacted MAGIC JACK about 7 times on this issue and all I keep hearing from them is "you need to file a loss claim with the post office." In the meantime, I am out of pocket $67 plus $102 for three year subscription that I am unable to use and now I am told it is non-refundable. My advice to new or potential customers, DO NOT GET MAGIC JACK!!! And for existing customers, if your MAGIC JACK DEVICE breaks, GET RID OF MAGIC JACK BEFORE THEY RIP YOU OFF ALSO!!! I say it is time for a class action law suit!!

Richbenn October 15th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

magicJack logo
2
magicJack

Customer service is maddening, torturous, and murderous. You will never hear yes, or we will fix it. No matter what you ask, the answer is always NO...

October 20th, 2019 - vic999
PGi
5
PGi

We began using PGi just over 3 months ago and so far so good. The entire system and functionality works just as advertised so our business is running...

October 16th, 2019 - bedgley

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