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Jan 01, 2026
Phone.com vs Jivetel Communications
Compare Phone.com vs Jivetel Communications. Find out whether Phone.com or Jivetel Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone.com and Jivetel Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 56 Reviews
- 2 Reviews
Overview:
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Jivetel Communications was established in 2005 and is a division of GlobeCom International. In late 2005 Jivetel began offering Voice Over IP telephone service (AKA: VoIP, Voice Over Broadband, VoBB, and DSL Lines) to subscribers worldwide. In...
Provider Info
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
- N/A
Users Average Rating
Recent User Reviews
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.
I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now, and it's only good. I just had a tech issue. I called their support number, Ron answered the phone immediately, and spent 20 minutes on the phone with me making changes and adjustments and solving issues. His attitude was great, and he got everything working perfectly. I've only had positive experiences with Jivetel and I recommended them highly.
I used many other VOIP companies that are much more known on the market. Jivetel outshines all of them. They have great quality and many features. The level of customer service is what makes them stand out. I highly recommend Jivetel to any individual or business that cares about customer service and wants to be treated well.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
