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Our Digital Voice vs Vitelity
Compare Our Digital Voice vs Vitelity. Find out whether Our Digital Voice or Vitelity is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Our Digital Voice and Vitelity and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
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Users Average Rating
Recent User Reviews
I could not order online. The site kept saying that I had a popup blocker, but I don't and I could not get past that website error.
I have had the srvice for about a month now. You get to have it for the first month free, with no set, activation or equipment cost, and you don't have to sign a contract. The installation was a breeze and I was up and calling in about 5 mins! The quality has been excellent compared to the static I use to have with my landline. I had looked at others but what made up my mind (IMO I think they are all pretty close in quality & value) was the referral program they have. I will have my service free here real soon after a few more referrals! What a deal! I just can't say enough about this company. Regards Brian W.
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.



