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Jan 01, 2026
IX Web Hosting vs Alliance Phones
Compare IX Web Hosting vs Alliance Phones. Find out whether IX Web Hosting or Alliance Phones is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IX Web Hosting and Alliance Phones and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 13 Reviews
Overview:
An eleven-year veteran of the web hosting industry, IX Web Hosting provides top-quality enterprise-level and business web hosting service. IX offers server space in their own data center and constantly focuses on innovation within their own web...
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
Provider Info
- Website: alliancephones.com
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- N/A
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
Users Average Rating
Recent User Reviews
I have hosted my sites with IX Webhosting for two years now and overall, I am extremely pleased with their service. Previously I was with GoDaddy and for various reasons, I made the switch and have never regretted it. What I like about IX Webhosting is that I can have up to fifteen dedicated IP's. Many of the other companies want to charge for this separately or will not offer dedicate Ip's at all. The Customer Service/Support has also proved to be fast and helpful. I mostly have used their live chat but have also had luck with their direct phone support as well. My issues have always been resolved in a timely manner. IX Webhosting provides a good value for a quality product. Many of my friends have decided to go with IX and are as pleased as I have been.
We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
