Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Vitelity vs Infinity Datatel
Compare Vitelity vs Infinity Datatel. Find out whether Vitelity or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and Infinity Datatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
- Headquater Country:
- Founder Year: 2004
- Website: Infinity DataTel
- Headquater Country: United States
- Founder Year: 2000
- Hosted VoIP - N/A
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
We've been using Infinity DataTel's services for over three years and have not been disappointed. We previously used Cox and were paying around $1200 per month for our phone service. Now we pay closer to $600 a month with better phones, better call quality, we have a smartphone app, and we own all the equipment. Being a small business saving $600 a month is a huge win no matter what industry you're in. Our firm is very happy with Jared and his team and recommend them to anyone looking for VOIP and IT services.