In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Etollfree vs Alliance Phones
Compare Etollfree vs Alliance Phones. Find out whether Etollfree or Alliance Phones is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Etollfree and Alliance Phones and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 13 Reviews
Overview:
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website: alliancephones.com
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- N/A
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
Users Average Rating
Recent User Reviews
They seemed to be a good deal when I first looked into them. They took my payment, delivered the toll free number and then when you called it, it would only play an ad for them. Then when I called to see what was the problem, they blocked my ip address so I couldn't log in. Thankfully, I payed through paypal and was able to get my money back. Stay far, far away from this company. Just garbage.
https://portal.etollfree.net/ will steal your money. They charge about 25 cents for each minute. You will see charges on your bill even without to know which numbers called you. The minimum deposit they ask is $25 . Once you paid that money, there is no refund even if you cancel your service. The customer service phone number in their website is fake. It is always on voice message, when you leave voice messages ,they will never call you back. The sound quality is poor. If someone calls you ,you need to ask the person to repeat because the voice is not clear. This company is scam.
We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!