close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Broadvoice vs SureVoIP

Compare Broadvoice vs SureVoIP. Find out whether Broadvoice or SureVoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvoice and SureVoIP and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 14 Reviews
  • 1 Reviews
4.55
1

Overview:

Broadvoice lets you communicate anywhere in the world. With their platform, there is no costly hardware and no need for multiple phone providers, just cost-saving, cutting-edge cloud phone technology. Customizable, flexible, scalable, intuitive....

SureVoIP is a UK-based VoIP service provider that offers VoIP inbound, VoIP outbound, and hosted VoIP solutions to customers. The company utilizes open source software spread across two sites to power its VoIP systems. By doing so, SureVoIP is...

Provider Info

  • Website: broadvoice.com
  • Headquater Country: United States
  • Founder Year: 2007

Plans Available*

  • Broadvoice SIP Trunking Business Solution - $400.00
  • Metered Seat - $10.00
  • Professional Seat - $23.00
  • Standard Seat - $18.00
  • N/A

Users Average Rating

Recent User Reviews

We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well.

tclarkson777 February 22nd, 2016

I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. I’d recommend then and plan to recommend to other clients.

ITservicetogo October 17th, 2013

I regret to say that the experience with that company is just dreadful. I have purchased a number from them 02035155555 which costed £1000 if my memory serves me and I have been trying to port that number away from them for 10 months. They have flooded me with all sorts of technical details and admitted that they don't support Scenario 7 which is apparently the most common way of porting numbers in the UK. In one email they admit that Scenario 7 is less complicated than their preferred way of porting numbers and in another communication I have been informed that for technical and commercial reasons they don't support Scenario 7 porting. I have clearly stated that I would like to cover the costs if any and if they are reasonable, but obviously it's better for them to charge me monthly for all the incoming calls as opposed to cooperating in a process of number porting. In comparison, another number that was purchased from BT (01732463858) was ported to the new provider without any issues. They use obscure justification that they are not required to use Scenario 7 to avoid people leaving their network with their own property ... I strongly suggest avoiding that company at all cost. *********** Response from SureVoIP *********** Dear Paul, Thank you for leaving a public review of your experiences with SureVoIP here and on our Facebook page. To say I'm surprised is an understatement. Number porting is driven by the **Gaining Communications Provider (GCP)**, i.e. the company you move your number to. SureVoIP in this case are the Losing Communications Provider (LCP). We worked with your GCP, which we will not name because you have not, and explained what they needed to do. If you recall, I even sat on a conference call with them, you and your solicitor explaining what they needed to do as they were doing it all wrong and you were getting extremely frustrated. I also gave everyone the call recordings of that call. They came back to you and basically said they weren't interested? I then took the extremely rare path of approaching one of the carriers they use to set up a porting agreement with them for you. That process is not complete yet, that's why I was surprised that you post these negative reviews of SureVoIP. In all honesty, I couldn't have done more for you. With regards Scenario 7. This is not a UK standard and is a managed service from the BT Wholesale IP Exchange product for those that wish to use it. Using it is a technical and commercial decision that we have not opted for. It's not just a case of paying for a one of number port as you think. Forcing SureVoIP to use it is like telling an IT company to only sell Dell equipment. A Communications Provider is free to work with the LCP or GCP to agree a commercial and technical number porting method. For a list of those operators we have porting agreements with, please see https://www.surevoip.co.uk/support/wiki/number_porting SureVoIP are one of few that have the ITSPA Quality Mark in the UK. ITSPA review all of above and are very friendly if you approach them with concerns or wish to seek advice. I built SureVoIP by hand, from scratch with no investment and when I see reviews like this I take it to heart as I strive to please everyone, which I know is now not possible. Thank you, Gavin

PaulPreston September 21st, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

ringcentral logo
1
RingCentral

We bought service from Ring Central and thought it would save money by merging the phones and webinar. It did connect both but the lines turned into...

November 10th, 2018 - Andy Pazz
magicJack logo
1
magicJack

they send an email "It’s never too early to renew your home phone service Renew today Your magicJack subscription will expire on 11/17/2018, but you...

November 9th, 2018 - MiFi6620L

Most Recent Blog Posts

secure hybrid networking concept
Q&A with Masergy: on Enterprise Secure Hybrid Netwo...

In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...

Nov 19, 2018
business voip and unified communications concept
This Month in Telecom: October 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Nov 01, 2018