Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
Axvoice vs ShoreTel
Compare Axvoice vs ShoreTel. Find out whether Axvoice or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Axvoice and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 51 Reviews
- 10 Reviews
Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while...
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Website: axvoice.com
- Headquater Country: United States
- Founder Year: 2005
- Headquater Country:
- Founder Year: 1996
- Axvoice Residential Home Phone Pay As You Go - $4.99
- Axvoice Residential Home Phone Service US/Canada 200 - $5.99
- Axvoice Residential Home Phone Service USA/Canada - $6.25
Users Average Rating
Recent User Reviews
I am very satisfied with this VoIP service and they really do deserve full stars – only if they work on their online control panel a bit. I feel it’s a little clustered and can be better managed. Overall, it’s a very appeasing experience making calls with Axvoice.
There are so many different ways for a call to reach you with Axvoice that it’s rare that you miss any. This is why I love Axvoice.
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.