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Alcazar Networks vs Dialpad
Compare Alcazar Networks vs Dialpad. Find out whether Alcazar Networks or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alcazar Networks and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Founded in 2003, Alcazar Networks is a wholesale VoIP provider for US and Canada-based customers. Alcazar Networks provides services in origination and termination for local, national, international, toll-free and short duration calls. Alcazar...
Dialpad was formerly known as Switch.co. The service was designed and put together with the objective of providing unified voice and text communications to business enterprise users using a broad variety of devices. It has made...
Users Average Rating
Recent User Reviews
I have been with Alcazar Networks for termination and now origination and they have met or exceeded all expectations even in the one instance of minimal downtime in four years. Their support lines are always open, and their email responses are quick and easy to read (No Canned responses here). I migrated my traffic to Alacazar networks after reading many VOIP reviews, and their sterling reputation as a solid provider in the industry is what sold me. Upon switching over my termination, there was a instant cost savings especially when they turned me on to LRN routing. On top of that, crystal clear call quality and termination to more destinations I had not previously had which all in turn keeps my customers happy (More destinations, lower pricing). Alcazar Networks has helped my business grow over the years with their excellent and unprecedented service and commitment to customer satisfaction. I would recommend them to anyone looking for excellent Origination and Termination services.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.