AccessLine vs CallCentric

Compare AccessLine vs CallCentric. Find out whether AccessLine or CallCentric is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AccessLine and CallCentric and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 21 Reviews
0
4.1

Overview:

AccessLine Voice Services is a leader in hosted communications and managed voice services specializing in small to medium-sized businesses. AccessLine has also served large corporations like IBM, Sun Microsystems, American Express, and Hewlett...

CallCentric is anĀ internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1984

Plans Available*

  • N/A
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Users Average Rating

Recent User Reviews

After having constant trouble with my MagicJack phone and getting limited customer support to make it better I started a search to find a replacement. My primary concern was the cost, I wanted something super cheap because we don't use the home phone very much. I also wanted something that would allow me to block unwanted spam and telemarketing calls that MagicJack allowed (I sometimes suspect MJ sold my number because of the large number of unwanted calls I received). I purchased a used OBI-100 on Ebay to use as the adapter. It was super easy to configure and CallCentric was great about porting my number to them at no cost. Along the way I had several questions about the porting process and after that how to correctly configure my account to block the unwanted calls and allow my phone contacts to get directly through. Each time I contacted customer support (email only through their website) they were prompt, thorough and courteous with their reply. The amount of features offered and the ability to configure your account to accommodate your calling schedule is unbelievable. I was so impressed that I even wrote to customer service praising them with their efforts. I've often written reviews in the past of products or services that I was unhappy with but never one from a company that I would like to see succeed like CallCentric. If you're thinking about trying an internet phone company this is your best and least expensive alternative.

dfriedlund May 10th, 2018

For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within the account interface and I found the text-based approach provided access to consistently high expertise and relatively fast responses. The online instructions and documentation are thorough and professional. For DIY configuration of VoIP their account interface provided everything I needed to know. I like the fact that the user can provide their own compatible interface hardware to suit their needs. The process of line porting was well organized and progressed smoothly. Features are wonderful, especially for the low price. I do wish there was a more effective way to exclude the high volume of spam calls that are now typical, however the CallCentric "call treatment" filters and telemarketer block feature do divert a substantial proportion of unwanted call attempts. The sound quality has been very good. Reliability has been good, but I have experienced one dropped call in 2 months while no ISP service disruption at my location was indicated, so could not provide the top 5* rating for reliability.

RGWood November 14th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

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Voice Carrier

Customer support is wonderful! Nice, fun people who got right to solving the problem. Overall a pleasant experience working with VOice Carrier. I...

May 24th, 2018 - jonesj12345
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1
magicJack

Cannot call local numbers that are associated with a conference call. Even though the number is a local number and free to call from cell phones or...

May 24th, 2018 - MagicJOKE

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