In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
Alliance Phones vs 1Voice
Compare Alliance Phones vs 1Voice. Find out whether Alliance Phones or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alliance Phones and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 13 Reviews
- 2 Reviews
Overview:
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
Provider Info
- Website: alliancephones.com
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
