100% do not recommend.
The nonsense starts the minute you sign up for service as they refuse to port
in a number until you put $15US into your account, even though number porting
is free. They are a Canadian company based out of Quebec so why exactly are
they billing in US dollars?
They lie and mislead you into signing up for their service with cheap prices,
then the BS begins.
First of all they are not an actual Voip company, they are a reseller of
Iristel Inc's service, something they do not mention anywhere on their
website or on their outdated, pathetic Wiki.
On their website they state ports take 5 business days, the industry standard
in Canada is 2 according to the CRTC and the country's other
telecommunications companies. Voip.ms didn't even send the FOC request to
the outgoing company until 3 and half days after I asked them to port the
number, then they tried to say the outgoing company was not replying. I
checked with the outgoing provider and they provided documentation showing
they processed the FOC request the same day it was received. I know this to
be truthful as they sent me a text message to confirm my request the same
day.
I contacted Voip.ms' "customer service" and was treated like an absolute
piece of garbage. They continued to claim they were waiting for the outgoing
provider to respond and when I sent them proof they were lying and asked them
to stop the port they demanded I pay them $50US.
They then all of sudden "received" the FOC 3 days after it was confirmed to
have been sent and when I told them I was going to have the outgoing provider
snap the number back, they competed the port in with a new date 7 days from
today, a full 10 business days after I made the request.
Voip.ms lies and then punishes people who call them out on their lies.
I open a complaint with the CCTS and with my credit card provider. They
pissed off the wrong person and I make sure as many people as possible are
aware of the shady business practices of Voip.ms and Iristel Inc.