VoIPo
VoIP Service
Two lines and unlimited US and Canada calling for $8.25 a month with 1 year contract.
Key Features:
- Unlimited Calls to US/Can
- Over 45 Features + Free 2nd Line
- Free international call allowance
Basic Info
- Monthly Fees: $6.21
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: $15 a month for month-to-month. $8.25 with a one year contract. $129 for two years.
Special Notes
$6.21 a month with 24 month prepayAvailable Features
- Call Blocking
- Call Forwarding
- Caller ID with Name
- Call Waiting ID
- Do Not Disturb
- Area Code Selection
- Extra Number (Virtual Numbers)
- BYOD (Bring Your Own Device, SIP)
- Enhanced Voice Mail
- Voice Mails Emailed to You
Availability: United States and Canada
Founded in: 2004
"I happily reccomend VOIPo to all considering a plug&play VoIP service."
by usa2k
VoIPo bills itself as "The Likable Phone Company." And if you're talking about their prices, VoIPo is the likable phone company.
First off, VoIPo doesn't confuse customers (or potential customers) with complex or meaningless differences between residential and business VoIP services: in the end, they're almost exactly the same:
- Small business and home phone lines both cost $15 for a month-to-month contract or $8.25 a month for a year-long contract
- Small business and home phone service both deliver unlimited calls to the US and Canada
- Small business and home phone service both have the same fair use limit (5,000 minutes)
- Small business and home phone service both have the same feature set
Other pluses of VoIPo
VoIPo has easy-to-understand and easy-to-read terms of service. And VoIPo also has the backing of HostGator, a leading web hosting company with a very good reputation for customer service and service consistency.
The prices are low, the terms are easy, and the service looks good. Give VoIPo a go.
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wendell
Member since: Apr 2013
xxx.xxx.114.164
Taking it with you out of USA
Posted on: Apr 16, 2013Sound service, good for use only in the states if you don't travel.
I was told when I sign up that I could take it with me out of the country. Without warning, they cut off service to anyone who takes it with them out of the country. So now i need to start over with a VOIP service.
Very good tracking on your account via their website. Voice clarity was okay, we just could not use a computer on the same broadband dsl connection the phone was on at the same time of making a call. It would make the phone call choppy.
Would not recommend to a friend.
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jamesmet
Member since: Mar 2013
xxx.xxx.153.76
Worth switching from Vonage
Posted on: Mar 29, 2013Got super low price 2 year $149 package ($6.21 month verses, vonage $30), Feature set has all that I need (simulring my must have works as well as Vonage), voice quality perfect, email support responses fast and even on weekends. Porting over my Vonage# was smooth. I have U-verse 3.0Mb down /1.4Mb up stream and after some settings tweaks QOs sweet.
It is so not important but the only complaint is when listening to VM system menus (NOT THE Voice messages) when accessing it the audio has little pops/clicks or gaps.
I got my box Jan. 19th 2013 so I waited before posting this positive review. I had Vonage for years and seemed to always have to address audio quality issues or reset. I was concerned with the negative Voipo reviews like after using it for a over two months or making so many calls the quality drops off (NOT!). Some were using Uverse and I must say it does help to configure the Uverse ports settings and plug the Voipo RJ45 directly into one of the four uverse router ports. Don't trust my review do what I did try them out but don't get rid of your current service till happy than do the port # over. If Uverse would not increase my 2 yr bundle package price up $35 for dropping the voice line and using Voipo I would do it.
JM
Would recommend to a friend.
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John Pandes
Member since: Jan 2013
xxx.xxx.222.53
Crappy sound quality - Stay Away!
Posted on: Jan 17, 2013cheap price.
Poor sound quality, upfront payment, now I'm stuck
I thought we would be a good solution to be able to have a basic landline for home. Voipo seem to work fine at first. Now, that I am working more and more from home and I am relying on my landline to make and receive business calls, Voipo's called quality has become an issue.
For the most part, Voipo works fine for a short phone calls. But, if I use it for calls over five or 10 minutes, quality goes downhill fast. customer service is been courteous but unhelpful. Every time I call them, quality sounds fine, just not what I need to talk to clients.
I prepaid for two years, so I am stuck with this crap.
I just called AT&T for a wired copper landline. I will keep Voipo as a second line since it's paid for.
Would not recommend to a friend.
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tdfuller
Member since: May 2008
xxx.xxx.102.246
Very Good VoIP Service
Posted on: Nov 26, 2012-Very Good to excellent call quality. Fast customer service. Excellent value - very inexpensive.
-Can't really think of anything. You might have to power cycle your adapter once in a blue moon.
I have had Voipo since March 28, 2010, going on three years. Good service. I have been around the block with Voice Over IP phone service. I first started with Sunrocket, a good service, but woke up one morning to read on CNN.com that it had went out of business and all service was suddenly shut down! The word was they didn't pay their taxes. Switched to Voip.com, not to be confused with my current provider - Voipo - with an "o." Voip was garbage. Terrible call quality and not very good customer service. With Voipo, with an "o", my current provider, I rarely have issues. I might have an occasional call not connect; once every couple of months. I email tech support, and they are all over it. Once, Voipo exchanged my adapter, while trying to figure out why the LAN port on the back was not working correctly; which started happening right after Time Warner Cable swapped out my cable modem. As expected, the issue was with TWC's cable modem; once I got rid of it, and got a Motorola Surfboard (good cable modem) the LAN issue went away again. The LAN port just allows you to have greater flexibility in connecting your equipment. I am paid up until March 2014. I thought about getting rid of all home phone service and just using my cell phone, but Voipo is such a good value and the quality and service are good, it is hard to get rid of them. I strongly recommend Voipo.
Would recommend to a friend.
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Mark A
Member since: Sep 2012
xxx.xxx.215.93
Worst Service ever
Posted on: Sep 27, 2012price
customer service is lousy the service is spotty and when you do have a problem and is it after 6pm central no one can help you. calls are dropping more than anything. media path that allows us to send and receive your audio data is on some partners end they do not control it
I would tell people to stay away from it the price may be nice but there are countless times where i get e-mails from friends and family to inform me that my phone does not work.
contacting support is horrible. they never are there and they do not resolve anything. they tell you to reboot the adapter and it should work that is not techinical support at all
Would not recommend to a friend.
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tmsoa
Member since: Aug 2012
xxx.xxx.76.209
THE - F#$ING - WORST
Posted on: Aug 19, 2012Cheap
Besides being a little cheaper than the others - completely damn useless
I'm too pissed at this company to get into the details. Just stay away from them at all costs. I was initially drawn to sign up with them because of their affiliation with HostGator - Dont be fooled like I was.
Would not recommend to a friend.
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drew949
Member since: Jan 2012
xxx.xxx.196.241
VoIPo: Robust Blocking Features
Posted on: Jan 10, 2012Great Customer Service, fast ship of ATA, flawless installation, amazing call blocking features
Port process cumbersome from Google Voice number to Voipo. They required a bill or some other sort of information to complete the port. I had paid the $3.00 port out fee to Google and unlocked my number. Finally they accepted my Google Wallet receipt showing the phone number, my name and address.
Had 3Jam which had many of the same call blocking features, alas, they sold and were not renewing accounts. Tried the Magic Jack Plus which was a childs toy. In addition, Magicjack does not allow anonymous incoming calls and play an ad prior to the call reject message. Sure, I don't normally want anonymous incoming calls either but I would like the choice. Magic Jack also blocks calls to certain areas where they have failed to nogotiate interconnect agreements so you never know if your call will work or not.
placed my order for Voipo on January 6th and requested my Google Voice number be ported to that account, finally got the Letter Of Authorization and other documents needed by Voipo to them and was told that my number had been submitted for porting. I did receive a temporary virtual number for incoming calls which I tested forwarding to my cell phone and the Magic Jack line. One surprise was a one minute call I placed to the virtual number from my AT&T number and forwarded to the Magic Jack number where I answered and said testing one, two three and hung up was billed as 361 minutes. I submitted a trouble ticket explaining this was a one minute call and there were several right after that to and from the same numbers and this could not be accurate. The response was that perhaps the equipment did not disconnect correctly and I should always be sure to disconnect??? That was a frustrating response as how could I have made several additional calls within a few minutes without disconnecting. I hope this is only a one time glitch as even though they say the service is unlimited there is an excessive usage cap of 5000 minutes as stated in their terms of service.
As mentioned earlier, their call blocking features are robust and work as described. I am deluged by telemarketers spoofing numbers and all of the available blocks provided by Voipo work perfectly.
The price is great, custimer service located in the United States.
Would recommend to a friend.
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danhalpert
Member since: Nov 2011
xxx.xxx.221.140
VoIPo was down more often than up
Posted on: Nov 22, 2011Inexpensive phone service. Friendly customer service.
Horrible phone system. Phones were down more often than they were up. Very frustrating.
The phone service was down more than half the time than it was up. Customer service had no idea how to fix the problem although had me tweak the router multiple times. There was a lot of dead space and busy signals and when people would call the phone would hang up on them. Also, the delay was terrible. I absolutely do not recommend this phone service to anyone.
Would not recommend to a friend.
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jcrowley1985
Member since: Nov 2011
xxx.xxx.116.225
VoIPo: Great Choice
Posted on: Nov 20, 2011cheap price with all the same features I was getting with AT&T
None that I can think of, could be a little clearer on how rebilling works, is 2 years still $149 upon renewal or is that just the opening rate?
Not much to say. This is by far the cheapest phone service around that still have the features of mainstream service like AT&T. Great choice.
Would recommend to a friend.
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codehead
Member since: Nov 2011
xxx.xxx.75.130
VoIPo: lack of communication
Posted on: Nov 15, 2011many features. Great Price.
limited customer service hours, do not honor promises made to customer.
The first adapter they sent me never worked properly. I spent around 10 hours on the phone with customer service for two days and they never did figure out what was wrong other than the adapter was bad. They said they would replace it and send me a new one but 3 weeks later and multiple phone calls I still did not have the new adapter. At the end of my 30 day trial I finally got the new adapter. I got it all set up and it worked great but the voice quality was horrible. At on point the voice quality was great but incoming calls did not work. They made all kinds of tweaks to my router and to the adapter and tried rerouting and different servers but nothing worked. In the end I had to cancel. After the first 30 days they told me they would grant me an addition 30 days of trial time. I cancelled online but the cancellation did not register. So I called them a couple days later to verify my account was cancelled and I had to redo the cancel. I returned the equiptment via Fed Ex and three weeks later they still did not have it in thier records. I had them track it down while I waited on the phone. Then they told me they would not honor the extra 30 garantee they promised me. The billing department would not honor what the customer service department told me and I even had it in writing. This is not a company that communicates well between department and they do not put the customer first and do not honor thier word. I find them very unethical in this manner. Most of the customer service reps are very nice and seem to know what they are doing but they could not resolve my issues and they are not valued when it comes to honoring what they have told the customer. This is a very poorly managed company and the customer suffers because of it.
Would not recommend to a friend.
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