ACN Digital Phone Service

ACN Digital Phone Service



Sound Quality
3.333335
Reliability
3.666665
Customer Service
3.333335
Features
4
Price
3
Overall
3.466667

3 Reviews |

80% recommend this provider to a friend.


Availability: United States
Founded in: 2002

Home Unlimited

Unlimited calls to the US, Canada and Puerto Rico

Basic Info

  • Monthly Fees: $23.99
  • Cancellation Fees: $39.99
  • Setup Fees: $29.99
  • Long Distance: $0.00/min
  • Shipping: $9.99
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Users' Reviews

Write a review! Tell us about your VoIP experience.

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gf's picture

gf
Member since: Sep 2010
xxx.xxx.57.245

Re: ACN Digital Phone Service

Posted on: Sep 21, 2010
Pros
Phenomenal customer service, video capabilities, exceptional call quality
Cons
None

I have the ACN Iris 3000 video phone, and have been extremely impressed with how great this phone works. I saved $25.00 a month on my home phone bill, and now I can SEE my family whenever they call. When I had a problem setting up my phone through my cable modem, I called ACN technical support, and they were extremely helpful.

I would highly recommend this service to anyone.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8

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1 point
brent_a's picture

brent_a
Member since: Oct 2009
xxx.xxx.177.113

ACN Video Phone Rocks!

Posted on: Oct 12, 2009
Pros
Everything!
Cons
Can't think of any right now. No Problems yet.

I love the video voip phone. You can leave video messages when they're not home and you can even leave a recorded video greeting. It has all the features you could ever want, besides it getting you a beer from the fridge! I have the new model, the IRIS 3000 and it is super cool! Highly recommended.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
revolution2k8's picture

revolution2k8
Member since: Sep 2009
xxx.xxx.102.144

ACN DIGITAL VIDEO PHONE!!! WORST SERVICES YOU WILL EVER ENCOUNTER!! STAY AWAY!!! IT SUCKS

Posted on: Sep 08, 2009
Pros
YOU CAN SEE THE OTHER PARTY ... IT LOOKS GOOD ON THE EYE
Cons
BROADVOICE NOW HAS VIDEO PHONE FOR 30 A MONTH.. THE DEVICE IS ONLY 70 BUCKS OPPOSED TO 200 WITH ACN.. $40 BUCKS A MONTH ON A NON RELIABLE SERVICE AND I'M NOT KIDDING!!!!!! UGGHHRRR

This is a horrible company.. It's a joke.. There customer service is a horror.. i canceled my verizon line to go with them, i run a business out of a basement apartment apparently i have no cell phone service.. They stood me up without service for a whole week during labor day week which is one of the busiest time for me.. I have a meat company.. My loss was on the hundreds of dollars.

They told me they were short on techs due to the holiday.. buy yea they charge $40 bucks a month opposed to 29 advertised .

I'm disgusted with this company.. i want to make a you tube video smashing this crappy video phone with a sledge hammer.

Thats how much i feel about this horrific company and their services..

thank you BUT no thank you ACN

Sound Quality
0
Reliability
1
Features
2
Customer Service
0
Price
0
Overall
0.6

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0 points

Last Updated: 02/10/2012 10:02 PM