US LEC

US LEC



Sound Quality
4
Reliability
4
Customer Service
3
Features
3.5
Price
2.5
Overall
3.4

2 Reviews |

50% recommend this provider to a friend.


Availability: United States
Founded in: 2006

"n/a"

by n/a

unknown data.

unknown data.

Basic Info

  • Monthly Fees: $0.00
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Users' Reviews

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Anonymous's picture


Member since: Jan 1970
xxx.xxx.78.69

great company

Posted on: Dec 10, 2006
Pros
Cons

I have used USLEC for the past 3 years. the connection is reliable. Their customer service is great! I only face an occasional long hold time. Their additional services are amazing. You can change your standard T1 over to a VoIP connection. They offer any type of hosting you could want, including system backups. We have multiple locations, so they offer MPLS virtual VPNs between all of our remote sites. Try calling any bell companies and get better support. It will not happen.

Sound Quality
5
Reliability
5
Features
4
Customer Service
5
Price
4
Overall
4.6

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Anonymous's picture


Member since: Jan 1970
xxx.xxx.147.130

Customer Sefice

Posted on: Dec 01, 2006
Pros
Cons

US LEC is without question the WORST company I've ever worked with when it comes to customer service. EVERYTIME I try and get help they always say that no one is available, will create a trouble ticket and will have someone call me back. Not once has anyone EVER called me back and the company I work for that uses them has been with them for 2 years. The last time I tried to get tech support they couldn't even find my account or web domain! They are the absolute worst.

Sound Quality
3
Reliability
3
Features
3
Customer Service
1
Price
1
Overall
2.2

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Last Updated: 05/23/2012 08:05 PM