Nextiva

Nextiva Office

The complete business solution. No contracts. Unlimited calling. Top rated call quality. US based support. Best features.

Key Features:

  • Amazing Service
  • Free Setup & Activation
  • Reliable, Scalable, Powerful

Basic Info

  • Monthly Fees: $19.95
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Special Notes

30-day money back guarantee! $19.95/mo/user for a plan with 21+ lines.

Available Features

  • Call Blocking
  • Conference Calling
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

PBX - PBX SIP Trunking

US-based support for unlimited calling and top-quality calls. No contracts required.

Key PBX Features:

  • Unlimited calling
  • US-based support
  • No contracts

SIP Trunking - PBX SIP Trunking

No contracts, unlimited calling, best-quality calls. A complete business solution.

Key SIP Trunking Features:

  • Compatible with almost all PBX systems
  • US-based support
  • No contracts

NOTE: International rates displayed are based on calls made from US.



Sound Quality
4.643275
Reliability
4.532165
Customer Service
4.532165
Features
4.614035
Price
4.7076
Overall
4.605848

174 Reviews | Write a review

86% recommend this provider to a friend.


Availability: worldwide
Founded in: 2005

"After switching to Nextiva, we now have ten phones, an automated attendant, a dedicated T-1 for internet, twice as many employees, and our monthly cost is still $500 less than before. The call quality is great, everyone has their own voicemail, customers love how easy it is to access reps, we couldn’t be happier."

by Jon Floyd, CEO EFX

Nextiva has changed business phone service for good; Nextiva's phone service combines high-quality service with incredible technical support — and you can keep your arms and your legs. One of the best in the business today, Nextiva delivers powerful communications capability with simplicity and ease of use.

Nextiva has two basic phone plans: Connect and Nextiva Office. Both have multiple scalable options: as you increase your calling capabilites (for instance, expanding from 1,000 minutes a month to unlimited minutes) your monthly flat rate increases. But that’s it: there aren’t setup fees or contracts (that is, unless you want one; like most other VoIP providers, Nextiva offers a discount to encourage you to sign a contract).

No matter what plan you choose, Nextiva will load your plan with useful features. Even Connect 100 (100 minutes for $8.95 a month) offers 10 virtual extensions, along with cell phone integration, follow me features, advanced voicemail features and more. Plus, Nextiva offers a wide variety of helpful customer support options — including US-based support.

Nextiva also offers efax and SIP trunking service. Use the banner above to visit their website and get custom pricing.

Users' Reviews

Write a review! Tell us about your VoIP experience.

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brtiles's picture

brtiles
Member since: May 2013
xxx.xxx.79.174

Nextiva is the model

Posted on: May 04, 2013
Pros
Cons

Nextiva is the model other phone companies should follow. Every person I've spoken to at Nextiva has been helpful and patient. I've had my fair share of disappointing experiences from phone companies but with Nextiva I've only been impressed. The way I see it is that they're real people. The closest comparison I can make of a company that rocks as much as they do is Zappos.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
jdavidson's picture

jdavidson
Member since: Apr 2013
xxx.xxx.181.172

Nextiva is the best

Posted on: Apr 29, 2013
Pros
Customer Service, Call quality, equipment, ease of use, reliability
Cons
NONE

My business has used several phone service providers before finding Nextiva. Without question, Nextiva is head and shoulders above the competition. The call quality is indistinguishable from traditional landlines, I have yet to experience a service interruption and they offer outstanding customer service. I would highly recommend them to anyone needing a telecommunication solution in their business.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
jon.valentine's picture

jon.valentine
Member since: Apr 2013
xxx.xxx.162.77

Nextiva

Posted on: Apr 25, 2013
Pros
Cons

Been with Nextiva for almost a year with no complaints. Never had an issue with call quality and setup was quick. The features offered have helped increase efficiency for my business. I enjoy not having to be in my office to run my business with call forwarding features.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
safetyins's picture

safetyins
Member since: Mar 2013
xxx.xxx.210.25

Nextiva

Posted on: Mar 24, 2013
Pros
Cons

My phone service works well and there isn't much else to say about it. Each time I need assistance they help me.
The support is very good.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
FredGorman's picture

FredGorman
Member since: Mar 2013
xxx.xxx.210.35

Phone Services

Posted on: Mar 13, 2013
Pros
Customer service has been good. The features that come with the phone plan are plenty and useful. Just works.
Cons
Nothing

I'm a two year customer with 9 desk phones and one in our conference room. When I got Nextiva to start, we only had one phone and signed up because the price was low. Fast forward three years and I'm using more features and happy with the service. I love it.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8
bmjets's picture

bmjets
Member since: Mar 2013
xxx.xxx.152.215

My recommendation - Nextiva

Posted on: Mar 09, 2013
Pros
Cons

I have more than 20 years experience in telecom. I've experienced countless companies attempt to provide business grade services and I know what a first class provider should be like. Phone service for a home user is different when compared to a business service. Comcast and Verizon were never able to cut it for me. In a business environment, companies can't afford a dropped call or unreliable technology. Being on the other side of the fence, I appreciate what I get from Nextiva. I've been a customer since the beginning of the year and I can already tell what a great phone company this is. I operate 13 3-person offices in Texas, New Mexico, and California. With Nextiva we now have all employees on one phone system, rather than 13, and the ability for everyone to dial one another by an extension (reliably) has been a productivity and morale boost. As an added bonus I've saved $800 month on my total phone bill by switching. Nextiva is recommended by me.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
davegerbie's picture

davegerbie
Member since: Feb 2013
xxx.xxx.253.3

Nextiva Phones

Posted on: Feb 17, 2013
Pros
Cons

It's an excellent service for my business. Getting unlimited calling with the features they have is great. I pay less with Nextiva and get more out of it. I run business phone calls from my office, home and cell now.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
wallrus's picture

wallrus
Member since: Feb 2013
xxx.xxx.59.139

One year review of Nextiva

Posted on: Feb 07, 2013
Pros
Audio quality and reliability has been great. Using Nextiva for phone and fax lines, both are better than what we had before. This was our first "cloud" element, we now have our online data backed up in the cloud as well as our email and website. Technical support has been helpful each time we've contacted them, including twitter.
Cons
The features are vast and took us a while to Transferring our phone numbers took 3 weeks to complete. While there was no down time, it would have been preferred to see it complete faster.

The features are vast and took us a while to understand. Coming from an analog environment was a transition that took about 3 weeks to fully complete. This included porting numbers, educating employees on the phone system and new internet faxing, getting the phones installed and making sure everything was the way we needed it. The technical support is what deserves the most praise, every person has been quick, kind and knowledgeable.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
BravesRocker's picture

BravesRocker
Member since: Jan 2013
xxx.xxx.125.36

Fan

Posted on: Jan 24, 2013
Pros
Customer service, features, and price are why I chose them and why I'm with them.
Cons
The account portal online isn't something I use regularly but when I do, I need assistance from customer service by calling them.

I won't consider the idea of switching back to Verizon. Nextiva has been great in nearly every capacity and my phones finally work better than ever before.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
nathanielclanders's picture

nathanielclanders
Member since: Jan 2013
xxx.xxx.162.75

Nextiva Rating

Posted on: Jan 18, 2013
Pros
Cons

Setup was prompt. The call quality is good. With the ability to dial any extension, we are able to call any of our employees and contractors around the world. as if we are in the same office. We had an issue with porting on our original phone providers end, but they were able to help us through the ind. Overall, no complaints.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5