Reviews for ITP Premium Unlimited

Ratings

Posted: 11/19/2009

Reviewed by: M_Sallaro (xxx.xxx.211.192)

ITP has been the VOIP provider for all my small business needs and they get the job done. Whether it's their price, quality, customer service or overall service, it has been done right.
 I have used other providers in the past and they pale by comparison to ITP. 
 

Ratings

Posted: 10/28/2009

Go For ITP

Reviewed by: jerrylew (xxx.xxx.161.119)

ITP is the best VOIP provider out there. I've been fishing around trying to find the optimal provider to use, and ITP, without a doubt in my mind, is the best  I have used. Almost all of the other providers I used had static or dropped calls, high prices and atrocious customer service. With ITP I have not experienced a dropped call or even a little bit of static in almost a year. Their plans are the best around with the cheapest prices and their customer service is knowledgeable, polite and professional. They offer a variety of different features, all which are amazing and usefull. All in all, go for ITP. 

Ratings

Posted: 10/23/2009

ITP Is A Great Phone Company

Reviewed by: mendezd (xxx.xxx.15.250)

Using ITP is an amazing experience for someone like myself who never put any faith in the whole internet fad. I took a leap of faith by switching to an internet phone company after my friends told me how good it is, and they suggested that I use ITP. The call quality s as good as any landline that I ever used, and they have much better prices and much more features. I was especially pleased with their customer service who were so helpful in assisting me with setting up my adapter (which they gave to me for free by the way). Some of my friends with other companys have complained about various problems with their phones but with ITP I have not had even one small problem. I will be staying with ITP and I advise those not using them to join as soon as possible.

Ratings

Posted: 10/18/2009

ITP Ratings

Reviewed by: adamsrebecca (xxx.xxx.146.247)

This is my first experience with VOIP. I chose ITP based on telephone interviews and internet research, leaning heavily on positive reviews.

Unfortunately, I cannot give the high ratings ascribed in this forum.

Porting numbers:

1)I submitted the LOA (authorization to port) immediately after signing up for service on the 9th. I called ITP to inquire why nothing was being done. I was supposed to make a second "confirming phone call." However, I was not asked to re-fax. Therefore the LOA papers were at ITP and lost or mis-filed. This shows poor control of work flow.

2) I was told the numbers would port on the 12 of October, 09. On the 13th of October I called to see why I had no notification of porting. I was told, sorry, there is an error, the numbers won't port until the 14th. Deadlines are not met by this company. I should have been contacted and told the numbers would not port before the 13th. I was not.

Quality of connection:

3) Quality of line. The quality is inferior to land line, despite what is said. It has an echo or sounds hollow.

4) ITP to Cell: There is also a problem with certain cell phone connections. If you call and the cell is not answered, you leave a few seconds of message and then the message cuts you off and asks if you are done. It is impossible to leave a message of any length or detail.

Customer Service:

5) Customer Service is only on Eastern time, and the wait for a rep can be very long.

You can save mucho money with VOIP. However, this comes with a price. One should be aware when making this decision.

Ratings

Posted: 10/18/2009

ITP Is The Best

Reviewed by: Br_Moriarty (xxx.xxx.79.108)

If you are considering VOIP, then you need to get ITP. They have the best quality, customer service and features of any company. Their prices are amazingly low for a provider that offers so much. Whether it's their features, setup or their crystal clear voice quality, ITP is the way to go. 

Ratings

Posted: 10/14/2009

A VOIP Provider Worth Waiting For!

Reviewed by: Eddies (xxx.xxx.67.75)

I've been switching between VOIP providers for a while now, trying to find the best overall. Every provider had an issue with one thing or another until I found ITP. They beat the competition in all areas whether it's call quality, pricing or customer service. They have so many different options and features to choose from and they all work great. And it's so easy to use! Definitely the best povider out there. 

Ratings

Posted: 10/13/2009

Great VOIP For A Price That Can't Be Beat

Reviewed by: M. Aji (xxx.xxx.150.207)

I was a little apprehensive about switching from my landline to VOIP, but after using ITP I am now thrilled. VOIP with ITP has the same clarity as the landlines do. I was afraid to set it up myself, but they sent me a free adapter and their super customer support walked me through the process.  And with their prices I'm saving a lot of money every month. All in all, ITP is an amazing VOIP provider that I will continue to use.

Ratings

Posted: 09/30/2009

Best Service Ever!!

Reviewed by: Work guy (xxx.xxx.74.206)

ITP is the best voip provider that you will find anywhere. Cool features, great prices and amazing service is what I have come to expect from ITP. It is so easy to set up and use. Don't forget the amazing support they provide. And a free adaptor!!!!

Ratings

Posted: 09/29/2009

Best VOIP Provider Out There

Reviewed by: gary_g (xxx.xxx.144.125)

I have used many different VOIP providers in the last 2 years and none were as amazing as ITP.
The call quality is superb, it's really crystal clear. I've yet to experience a dropped call or even static. And besides for having the best prices around, their customer service and support easily beats out all the other providers. No more waiting on hold for an unhelpful representative ever again. And on top of all the other great features, they send a free adaptor.
All in all ITP is the right choice to make when it comes to VOIP.

Ratings

Posted: 09/24/2009

It’s Great!

Reviewed by: jcooper (xxx.xxx.74.206)

So far ITP has been a winner for me. The savings are huge compared to my previous phone company.

They sent me the adapter which took me... 3 minutes to set up. The quality of the calls are very clear.

The free features I get from them, like getting my voicemail sent to my email is a HUGE convenience. My experience so far has been excellent.

I recommend ITP.