ITP
91 Reviews |
81% recommend this provider to a friend.
Availability: United States, Canada, Puerto Rico
Founded in: 2007
"ITP is the best VOIP provider out there. I've been fishing around trying to find the optimal provider to use, and ITP, without a doubt in my mind, is the best I have used."
by Jerrylew
ITP is one of the leaders in the VoIP revolution – because they are flexible. One of the few VoIP providers able to offer excellent business and residential VoIP service, the Internet Telephone Provider (ITP's full name) won't give you the run around, because they don't want you to run around. They want your business and they'll work for it.
Consider ITP's business VoIP plans: they know there are a lot of business out there. And they know that every business has different needs. That's why they provide a basic metered plan, at two-and-a-half cents a minute, for businesses and phones with a low call volume.
ITP also knows your business needs unlimited calls, too. So they provide scalable unlimited plans. For instance, having more than 20 lines on the same ITP plan will net your business a 25% discount – up front. That in addition to any concessions and perks they throw in to make the sale. Add in that ITP has various unlimited international calling packages, easily customized for the other countries that you call the most, and ITP looks better and better. Check the international rates tab to the right for an example of some of ITP's great international rates. (Be sure to check their website frequently, too; the rates can change for the better very quickly).
Where ITP really shines is in consumer VoIP/residential VoIP market. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They got a bevy of plans to choose from, but we'll give it to you straight, right here:
They don't need a contract and don't want one.
Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?
ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).
Go ahead. Go ITP.
VoIP Phone Service
2 months free. No contracts. And unlimited calling. Interested?
Key Features:
- 2 months free, any plan
- Phone adapter provided
- No contracts, no cancellation fee
Basic Info
- Monthly Fees: $8.32
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $12.95
- Other Fees: N/A
Special Notes
Free ITP phone adapter included in the package. 2 months free after 10 months paid. ITP does charge an activation fee, which varies based on your service plan.Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
NOTE: International rates displayed are based on calls made from US.
Last Updated: 02/03/2012 07:02 PM
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van860
Member since: Nov 2011
xxx.xxx.14.213
You Can't Beat ITPVoip
Posted on: Nov 16, 2011For the features and everything you get for your money, you can't beat ITPVoip.
Sometimes hear crackling/echoes. Usually hanging up and calling back clears the issue.
I did a lot of research checking into what people said about the different VOIP providers out there and I always came back to ITP because of the reviews and now, I am so glad I did. I signed up in July 2011, a few days later I received the linksys voip box. I plugged it into my router and within minutes of opening the box I was dialing out with my new phone number. The number that was given to me was local, but not the city I wanted, so I called customer service and within a few minutes I had picked from a few different numbers that the rep gave me to choose from in the city I wanted. She then told me to uplug the box for a minute or two and then plug back in and they would reprogram from the office. I plugged it back in a few minutes later and I had the telephone number I had chosen with the rep on the phone. Billing is not like traditional phone lines. You don't get a bill in the mail requesting payment and you pay when you feel like it, they take it the same time every month from a credit card that you are required to have on file.
I love the fact that I can take this box (and a cheap cordless phone) anywhere with me, plug it into a router and I have my own phone number. You can't do that with a traditional landline. I have also discovered it works fine with a Linksys WET610N wireless bridge instead of plugging directly into a router. I also love the fact that if someone leaves me a voicemail and I am not home, I get the voicemail emailed to me as a .wav file and I can listed to it on my iPhone. I wish I had done this a lot sooner. Its half the price of what I used to pay for the same thing with AT&T and Cox Cable and that's with the unlimited plan with ITP. If you don't call out much, go for the 500 minute plan (500 outgoing minutes, unlimited incoming and unlimited outgoing to other ITP customers), its $15 a month after the taxes. How can you beat it. No contracts, friendly customer service and great product. Sign up today!
Would recommend to a friend.
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rhodzimm
Member since: Jan 2011
xxx.xxx.214.246
ITP Review: ITP has been a pleasure to work with
Posted on: Jan 24, 2011Price, Quality, Customer Service, ease of installation
Basic plan doesn't handle faxes
After AT&T, ITP has been a pleasure to work with. They had me up and running within two days including porting my old number. Installation was easy and now for free I have all the goodies AT&T wants to charge for.
Would recommend to a friend.
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mmlouie
Member since: Dec 2010
xxx.xxx.246.227
ITP Review: Worst nightmare! Buyer's beware!
Posted on: Dec 18, 2010basic pricing is cheap, easy setup.
keep charging your credit card after cancellation, toke two months to credit back. too many up-sell, too many technical issues, no weekend customer service and technical service, no call back ever.
Worst nightmare! Buyer's beware!!! You are being charge the moment you signed up, not the moment your service is active. It toke me 11 days to get my unit and another 2 days to get my number and running. Then i could only make calls and not able to receiving calls, after three days of contacting technical service; found out that the unit was ported to someone elses number. So they resolved it by assigning me to another number. Then the voice mail will not work, toke another 2 days to resolve. Cancel the service and nothing was refunded, was told to read the fine print. Nothing is refundable, so buyers beware!
Would not recommend to a friend.
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suhasurkude
Member since: Dec 2010
xxx.xxx.226.224
Review of ITP: i got rid of ITPVOIP
Posted on: Dec 03, 2010Quite reliable service, Technical support is very efficient, no contract
Customer service is bad, sound quality is okay, webpage is very naive
I have used ITO voip for about an year. Sound quality was okay, though at times i could hear echo on the line despite having 6mbps internet connection. I had some technical problems at times and they were resolved very efficiently. They need to improve their site drastically, it's very basic and non-intuitive and one can't get anything done from there. What concerned me the most was that, they somehow flagged my line as business line and started charging me per minute while i had signed up for residential line. I received a huge bill for that month. I had signed up for residential unlimited calling within US and 60 other countries. My minute usage was less than 1000 mins per month and there was nothing unusual that month. I had to spend hours with the customer support to get the refund and they told me that they can't stop my line from being flagged as business line, since it depends upon the usage. So, this could happen again was the message from them. That made me think whether i really wanted to spend that much time with the customer support next time i receive a huge bill. After that month, i got rid of ITPVOIP and went with vonage. I have been a very happy customer of theirs since past 8 months now, their customer support is awesome and sound quality is amazing.
Would not recommend to a friend.
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rdmitch
Member since: Nov 2010
xxx.xxx.134.42
ITP took me 5 minutes to get going - ITP Review
Posted on: Nov 20, 2010I spent days on line researching VoiP and ended up with ITP, Not because of price, they all seemed pretty close, but I liked that I could probably keep my existing phone number. It took about a week for the number to get "ported" but it's been great so far. Took about 5 minutes to be up and running. I notice no difference in quality from the old land line, lots of great features and the caller I.D. even works!! I did end up buying a Panasonic digital system so I have 6 phones in the house and everything is great. I highly recommend ITP even though I am still only a month into the use.
Took a few days and some wrong numbers to figure out they had given me a temporary number that was already in use by someone else. I would have prefered to pay a year up front or get a quarterly bill. I just don't like giving credit card info to anyone.
Gosh, I feel bad for the others that have had problems with ITP. I can't say anything bad. I'm no tech guru but consider myself reasonably intellegent, An engineer by trade so I can look at many aspects of a item and make a fair determination. ITP took me 5 minutes to get going and after a minor glitch that did not even effect service I have never had a problem. The minor problem was a matter of a bad ported number. Within a day they took care of it. They called me 2-3 times to make sure things were working and that I was happy. Thet never promised I could keep my existing number, as thats up to the local phone company to allow them to use it, but I kept mine.
Some other VoiPs tell you right up front you can't keep your old number, they won't even try to help you get it. At least ITP tried for me and got it.
As long as they guarantee money back why not try it. It sure beats what I was paying before to call my out of area friends. All I can say is... so far it's great but time will be the final judge.
Would recommend to a friend.
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jminton
Member since: Nov 2010
xxx.xxx.103.92
I would recommend ITP to all
Posted on: Nov 08, 2010Saved a lot of money. Great phone service
Extremely happy with my phone service. One of the best Voip companies I have ever used. Great phone service and low cost. I would recommend ITP to all.
Would recommend to a friend.
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MonteJan59
Member since: Nov 2010
xxx.xxx.214.86
Would definitely recommend ITP to others: ITP Review
Posted on: Nov 04, 2010Set-up, sound quality, features, price.
None so far.
Very easy to set up. I am not tech savvy and it only took me minutes to get up and running. Sound quality is good - actually is better than my land line which has static problems. Love the price and the fact that you aren't required to have a contract. Would definitely recommend ITP to others.
Would recommend to a friend.
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tflaim
Member since: Aug 2010
xxx.xxx.65.162
ITP - Internet Telephone Provider Revioew
Posted on: Aug 15, 2010I have 2 separate numbers with IPT. Call quality matches anything on the market today. Has all the features anyone working from home needs. Voice mail, call waiting, called ID. Even emails my vmail messages to me.
Tech support phone number is hard to find on the web site. Seems they want support via email contact for first go. That's okay for most issues I suppose. The account management on the web is the only weak area. Fairly rudimentary. With the call log you can see the incoming, or out-going but not both on one screen. It would be nice to see everything on one screen with the total number of minutes used.
I've used VoIP for several years and have had most of the major players. Started with Vonage, switched to Verizon when Vonage seemed to be on it's death bed after losing the lawsuite with Verizon. Verizon really was bad so I switched back to Vonage. To save some cash I switched to IPT. Best things I could have done. As stated above sounds quality if as good as anything I've had in the past. Including my old Verizon land line. When I transfered my land line over it did take 6 weeks, but that was Verizon dragging it's feet. But who cares, I didn't receive a bill from ITP until the next billing cycle after the porting was complete.
Found out the hard way the service is not compatible with some routers. My old Netgear router died and I bought a D-Link as a replacement. Unfortunitely it was not complatible so I had to return it for a Linksys.
Would recommend to a friend.
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wall
Member since: Jun 2010
xxx.xxx.64.98
Re: ITP - Internet Telephone Provider
Posted on: Jun 29, 2010Great features
I have been using ITP phone service for more than a year and they are great. They have amazing features that you can't get on a regular phone and their quality is as good as a regular phone. I recommend ITP service to all my friends who want a great price for quality phone service.
Would recommend to a friend.
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greg. w.
Member since: Nov 2009
xxx.xxx.116.231
Go get ITP
Posted on: Nov 23, 2009Crystal-clear voice quality, plans and prices and voicemail/email
There are none
I use ITP for my phone service and it could not be better. They have the best, crystal-clear voice quality, on par with landlines. Their customer service is so helpfull and made my setup go smoothly. They even helped me port my number over easily. Prices are the best around and their plans are set up perfectly. I also recieve my voicemails as mp3s in my email. I am extremely satisfied with my phone service from ITP.
Would recommend to a friend.
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