8x8
Virtual Office - Introductory Price Promotion
Save 50% or more; "Pay-as-you-grow" to save money without giving up any features. No contract required.
Key Features:
- Unlimited Calling (US and Canada)
- Includes a softphone and mobile app
- 2012 Frost & Sullivan Market Leader Award
Basic Info
- Monthly Fees: $19.99
- Cancellation Fees: $59.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
PBX - Virtual Office - Introductory Price Promotion
A hosted solution that allows you flexibility with the advanced features you'd expect.
Key PBX Features:
- Pay as you grow with flexibility to scale
- Advanced features including a softphone and mobile app
- Easy customization
SIP Trunking - 8x8 IP Trunking
Use 8x8's IP Trunking to expand and supplement your IP-connected office. 8x8's SIP Trunk provides unlimited lines and flexibility for lower costs.
Key SIP Trunking Features:
- Unlimited lines
- Easy customization
- Keep your existing system
NOTE: International rates displayed are based on calls made from US.
Availability: United States
Founded in: 1996
"If you're looking for solid, inexpensive phone service with great features that just works, go with 8x8."
by jbrady177
8x8, Inc. delivers small-to-mid-market businesses reliable cloud-based communication solutions that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.
As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.
8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.
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LongTime8x8Customer_ButNoMore
Member since: Sep 2011
xxx.xxx.38.41
8x8 has lost its ethics and lost its way
Posted on: Sep 26, 2011Established Provider US Based Customer Service
Company harvested emails of my customers and is spamming them. Company double charges ports on web meetings, making a 15 port account receive overage chares with as few as 8 participants. Price is 3x other options. I was a customer in their first six months in the VOIP business in 2005 and have rejected them because of the deterioration of ethics and service I experienced, and that the people I recommended 8x8 to experienced.
I have been a customer since 2005, when 8x8 was still calling itself packet8. I was a very happy one for years. As you will see below, 8x8 has lost its ethics and lost it way as a service oriented company.
I steered business to 8x8 and have even had personal service from the CEO because they were so small when I started. Over the last several years, they have not stayed price competitive, but I was fine with that because I had a happy history with the company.
Then they overcharged a non profit I recommended them to by a significant amount. I had to get involved and fight them on it, finally involving the CEO directly. The billing was reversed, but they would not make a commitment that this would never happen again since they believed they were in the right. I had the non-profit close the account.
After that, it was discovered that 8x8 harvested email addresses of every person ever invited to a virtual meeting by that non-profit and has been constantly spamming all of those people ever since. Two honey pot addresses for the non-profit's invitations receive 5 or more offers per week written in a mail merge to "[undisclosed person]".
I complained to the company multiple times and they will not explain this unethical behavior nor change it. This time the CEO has not responded. As a result, I am canceling my account today. I have written the people being spammed to apologize and suggested that they file CANSPAM complaints since almost all are in the USA.
After a review of options, I will prepay two year with a vendor which is $6.21 per month plus CA tax.
8x8 has lost its ethics, and lost its way. I am so upset that it was painful to give them a 4 star rating for features, and 3's for sound and reliability, but those are true assessments. Ethics is a non-negotiable for me, so the last two items actually bring my overall rating to less than half a star if I had the opportunity to assess the organization as a whole.
Would not recommend to a friend.
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Hkohos
Member since: May 2011
xxx.xxx.21.40
8x8 Full Service Provider
Posted on: May 19, 2011Service Price Features
Needed to purchase a new router to set voice priority, but that is a good idea for any Voip provider as it makes quality much better.
The installation process was not as smooth as we had hoped, but it did nto affect us as we had our old phone systeme in place until the new system came up. At first we thought it might vbe 8x8 quality issues, but we found out after they recommended to us to get a $100 router that prioritizes voice packets the service and quality was great.
We have come to learn that the quality provided by 8x8 is great and as soon as we learned that we had to prioritize packets in our router that was a simple setting we were quite happy.
Would recommend to a friend.
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BulaBula
Member since: Aug 2010
xxx.xxx.124.147
8x8 Customer Review
Posted on: Aug 12, 2010No massive surcharges like regular phone service Excellent price for unlimited calls to most of Europe
The quality of Packet 8 service is as good and perhaps even better than regular phone service, and definitely much better than mobile service.
I have called a wide range of differenty phone numbers around the world and never had any problems.
Furthermore, I have taken the unit with me to Russia and used it from Moscow to place calls to Britain and the United States and have enjoyed the same high quality connections from Moscow as from here in Seattle. And a colleague now has a Packet 8 phone in London and is using it for international calling all around the world, also without any problems.
One of the best things about Packet 8 is the savings! Unlike regular phone service, I am not paying massive surcharges in taxes to my local city and state and federal government. There is just one, single 3% federal tax.
Would recommend to a friend.
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rastabee
Member since: Jul 2010
xxx.xxx.147.171
8x8 - Voip Provider Review
Posted on: Jul 02, 2010Installation is so simple that I truly believe anyone can do it!
My Packet8 experience has been absolutely wonderful so far. When I received my Uniden 1868P VoIP Internet Phone adapter/telephone combo device, I was able to install it in minutes due to the excellent instructions that were enclosed. After making the necessary cable connections, I lifted the receiver, dialed the special code that was provided, and had an email confirming my activation within minutes. I made my first "live" internet phone call within 15 minutes of unpacking the adapter. As an IT professional, I have installed hundreds of new hardware devices and have never experienced a setup as quick and easy as this one.
Would recommend to a friend.
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S.A. Gibs
Member since: Mar 2010
xxx.xxx.134.222
8x8 Voip Customer Review
Posted on: Mar 25, 2010inexpensive, good tech support
I have been using 8x8 voip for over a year and it has been an excellent second phone line for my home business. I can forward calls to my cell, both ring. if I'm home, I pick up the 8x8 phone. If out and about, I pick up the cell. Overall, a great service that I am really happy to have!
Would recommend to a friend.
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R.I.T.A.12
Member since: Mar 2010
xxx.xxx.23.69
8x8 Voip
Posted on: Mar 21, 2010Great C.S. Easy setup
8x8, inc. is a great and easy way to enter into the world of Voice Over IP. It is very easy to set up, simple to use, and a great money saver. Previously I was trapped in a nightmare of porting my phone numbers and then being disconnected however, 8x8, inc. was very helpful throughout the whole process of getting things straightened out and corrected. Thank you 8x8!
Would recommend to a friend.
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wildcard
Member since: Mar 2010
xxx.xxx.78.8
8x8 Voip Provider
Posted on: Mar 18, 2010Offer a choice of an unlimited monthly plan or an unlimited yearly plan
None as of yet
After doing a lot of research on VOIP providers I chose 8x8 Inc. Due to problems with my ISP, I have had very extensive dealings with their tech support. Hands down, 8x8 are the best that I have ever dealt with throughout the many, many years being in this industry. They did everything they could to make this successful for us and also taught me a lot about broadband technology at the same time. Good Company with Good Service. I am sticking with 8x8 Inc!
Would recommend to a friend.
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breenick
Member since: Mar 2010
xxx.xxx.146.161
8x8 Business Voip Service
Posted on: Mar 14, 2010Spectacular features
I have a busy insurance agency- 6 phones, switched from Qwest to 8x8 and couldn't be happier. I had a small issue with our initial configuration but the tech support people were available, easy to work with, and got me up and running quickly. The features we got have been invaluable to my business. I would recommend them to anyone that has a good net connection!
Would recommend to a friend.
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mbail
Member since: Mar 2010
xxx.xxx.202.104
8x8: wonderful customer support
Posted on: Mar 09, 2010The quality of the phone is much better than the competitor I was with. Sound quality is much better. Customer support is wonderful. Much more user friendly than the other companies equipment. The features that 8 x 8 offers are second to none.
Have a hard time getting a hold of my rep. I ordered a headset to go with my phone, but no one really knew which headset it took. When I got it, I only got half of it and had to order the other half.
As the owner of a small business, I have locations in other parts of the U.S. and canada. We all needed to have the same toll free number, just have different extensions...we tried with another VoIP provider and it was awful. We had their service and phones for 9 days. The phones were only operable 1 day out of the 9. 8 x 8 offers a full service business solution with the most cost effective way. The features that they offer are second to none. I would never go back to anyone else again, for our business phones. The customer support here is wonderful. We had a problem with one phone in a satellite office that also has vonage, the tech support walked through every step for an employee to restart everything and plug everything in and provide him with the correct IP address and within a half an hour, he was up and running.
We are very very pleased for the decision that we made to come to 8 x 8.
Would recommend to a friend.
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LiveWire
Member since: Nov 2009
xxx.xxx.129.215
8x8 saved me money
Posted on: Nov 21, 2009Free Installation price cost savings
I am so happy that I moved to 8x8 because my service has been great and my telecommunications costs have gone way down. I am a contractor and I love the follow me and other features that I got for free. I signed up and they had a special going for free installation, not really sure what installation was because they just shipped my preprogrammed phones and I plugged them in and everything worked, but it was free. I also got a phone for my house and if no one answers at the office it rings on my home phone. I love it.
Would recommend to a friend.
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