8x8
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5% recommend this provider to a friend.
Availability: United States
Founded in: 2004
"Voice quality is excellent and cust service is easy to reach with friendly tech support. Packet8 is the best."
by David
8x8, Inc. offers voice and video IP communications services that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.
As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.
8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.
Hosted VoIP PBX
"Pay-as-you-grow" to save money without giving up any features.
Key Features:
- Pay-as-you-grow
- Advanced calling features
- Easy customization
Special Discount for Voipreview.org user
Free Shipping!PBX - Hosted VoIP PBX
A "pay-as-you-grow" system means growth is built into the system. Get the advanced features you need, right away.
Key PBX Features:
- Pay-as-you-grow
- Advanced calling features
- Easy customization
SIP Trunking - 8x8 IP Trunking
Use 8x8's IP Trunking to expand and supplement your IP-connected office. 8x8's SIP Trunk provides unlimited lines and flexibility for lower costs.
Key SIP Trunking Features:
- Unlimited lines
- Easy customization
- Keep your existing system
Basic Info
- Monthly Fees: $24.99
- Cancellation Fees: $59.00
- Setup Fees: $9.99
- Long Distance: $0.03/min
- Shipping: $0.00
- Other Fees: N/A
Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Muti Lind User
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
NOTE: International rates displayed are based on calls made from US.
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wildcard
Member since: Mar 2010
xxx.xxx.78.8
Points: 54
8x8 Voip Provider
Posted on: Mar 18, 2010Offer a choice of an unlimited monthly plan or an unlimited yearly plan
None as of yet
After doing a lot of research on VOIP providers I chose 8x8 Inc. Due to problems with my ISP, I have had very extensive dealings with their tech support. Hands down, 8x8 are the best that I have ever dealt with throughout the many, many years being in this industry. They did everything they could to make this successful for us and also taught me a lot about broadband technology at the same time. Good Company with Good Service. I am sticking with 8x8 Inc!
Would recommend to a friend.
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breenick
Member since: Mar 2010
xxx.xxx.146.161
Points: 54
8x8 Business Voip Service
Posted on: Mar 14, 2010Spectacular features
I have a busy insurance agency- 6 phones, switched from Qwest to 8x8 and couldn't be happier. I had a small issue with our initial configuration but the tech support people were available, easy to work with, and got me up and running quickly. The features we got have been invaluable to my business. I would recommend them to anyone that has a good net connection!
Would recommend to a friend.
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mbail
Member since: Mar 2010
xxx.xxx.202.104
Points: 75
Re: 8x8
Posted on: Mar 09, 2010The quality of the phone is much better than the competitor I was with. Sound quality is much better. Customer support is wonderful. Much more user friendly than the other companies equipment. The features that 8 x 8 offers are second to none.
Have a hard time getting a hold of my rep. I ordered a headset to go with my phone, but no one really knew which headset it took. When I got it, I only got half of it and had to order the other half.
As the owner of a small business, I have locations in other parts of the U.S. and canada. We all needed to have the same toll free number, just have different extensions...we tried with another VoIP provider and it was awful. We had their service and phones for 9 days. The phones were only operable 1 day out of the 9. 8 x 8 offers a full service business solution with the most cost effective way. The features that they offer are second to none. I would never go back to anyone else again, for our business phones. The customer support here is wonderful. We had a problem with one phone in a satellite office that also has vonage, the tech support walked through every step for an employee to restart everything and plug everything in and provide him with the correct IP address and within a half an hour, he was up and running.
We are very very pleased for the decision that we made to come to 8 x 8.
Would recommend to a friend.
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LiveWire
Member since: Nov 2009
xxx.xxx.172.70
Points: 2
8x8 samved me money
Posted on: Nov 21, 2009Free Installation price cost savings
I am so happy that I moved to 8x8 because my service has been great and my telecommunications costs have gone way down. I am a contractor and I love the follow me and other features that I got for free. I signed up and they had a special going for free installation, not really sure what installation was because they just shipped my preprogrammed phones and I plugged them in and everything worked, but it was free.
I also got a phone for my house and if no one answers at the office it rings on my home phone. I love it.
to a friend.
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fonejunkie
Member since: Oct 2009
xxx.xxx.137.109
Points: 21
8x8 Voip Phones Service is Good
Posted on: Oct 24, 2009Customer Service Price
none
I moved my small business of 12 phones to them two months ago and I have had a great experience. Their customer service helped us with a seamless install and transition and the phone quality has been superb. We have new polycom 550 phones and the hi def sound is great. Best of all is our overall telecom costs have gone down by almost half.
Would recommend to a friend.
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Member since: Dec 1969
xxx.xxx.103.252
Points: 0
I Started of Nervous but it was perfect
Posted on: Apr 06, 2008Price ease of use
None yet
I was a bit nervous before I took the plunge into VoIP from my local telephone company, but I am glad I did because the service has been great and the features are wonderful.
We installed 15 extensions and it went seamlessly as we just plugged them in and they worked. If you want to save money and get more features to help your business than I recommend this company,
to a friend.
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Member since: Dec 1969
xxx.xxx.86.161
Points: 0
poor voice quality
Posted on: Mar 27, 2008price, features, ease of use
call quality
Contrary to most of the user comments, our experience with tech support was extraordinary. We did have MAJOR voice problems and they tried like the dickens to fix it. It REALLY was the connection, not them. I did a trace route on the connection and Level3 in San Jose is the problem...probably for most users that is where the problem is since that is the last hop before it goes to their server. Features and price was great, the real problem
to a friend.
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Member since: Dec 1969
xxx.xxx.105.49
Points: 0
voice quality
Posted on: Mar 27, 2008price, features, ease of use
call quality
Contrary to most of the user comments, our experience with tech support was extraordinary. We did have MAJOR voice problems and they tried like the dickens to fix it. It REALLY was the connection, not them. I did a trace route on the connection and Level3 in San Jose is the problem...probably for most users that is where the problem is since that is the last hop before it goes to their server. Features and price was great, the real problem
to a friend.
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Member since: Dec 1969
xxx.xxx.93.79
Points: 0
We love it!
Posted on: Mar 06, 2008Internet hosted PBX. No expensive equipment to buy.
Can't think of any
We've been using Pakcet8 at ramwebsolutions.com for over 1 year and we love it. It enabled us to move from an office space to working from home. The service is clear and just as reliable as "regular" phone service
to a friend.
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Member since: Dec 1969
xxx.xxx.147.228
Points: 0
Excellent Service
Posted on: Mar 06, 2008Reliable, transportable
Slightly high price
Great service in every way, but Comcast is offering Voip for lower price in my area. I'm willing to pay a little more for Packet8 right now since it works so well.
to a friend.
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