Axvoice Inc. – Buyer Beware Axvoice did not pay their bill!

Axvoice Inc.

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(2 reviews)

Sound Quality
2
Features
3.5
Reliability
2
Price
2.5
Customer Service
1.5
 

Overall Rating

2.3

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Axvoice Inc. - Voip Reviews and Voip Ratings

Ratings

Overall
4.25
Sound Quality
2
Reliability
2
Customer Service
3
Features
5
Price
5

Posted: 12/03/2008

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Would not recommend Axvoice

Pros:

Price

Cons:

Bad call quality and reliability.

Money back guarantee does NOT apply to the BYOD plan (Bring Your Own Device).  I had to pay even if I canceled the service after 2 days of use, the call quality and reliability was really bad at least half of the time.

Reviewed by: r_voip (xxx.xxx.17.233)

Overall the quality is bad

Ratings

Overall
1.5
Sound Quality
2
Reliability
2
Customer Service
0
Features
2
Price
0

Posted: 10/19/2009

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Axvoice Quality of Service

Pros: Free refurbished hardware*(it can be a Con as well)
Cons: Audio Quality is bad Call drop in peek hours

Reviewed by: faheem2084 (xxx.xxx.22.200)

Quality of service of AXVoice is really bad. Call drop issue is still there. Comparing it with other services like Vonage, Viatalk. Their services are highly stable and they use quality hardware for call processing. While Axvoice still use outdated refurbished chinies hardware. The give free hardware which is also refurbished. All SIP hardwares are not compatible with their service. Rate is not as they stat in their promotion. Toll free number is free in almost all VoIP service providers' packages but Axvoice charge for it, without informing the customer.

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