Qwest
Qwest
5 Reviews |
20% recommend this provider to a friend.
Availability: United States
Founded in: 2002
"Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO."
by Scotto
Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in the industry, save money, and enjoy taking your business to the next level.
OneFlex Hosted VoIP
OneFlex Hosted VoIP is a reliable solution for your business communication needs. Ensure missed calls are no longer missed opportunities. Use OneFlex Hosted VoIP to effectively manage your incoming calls and voicemails, make local and long-distance phone calls over an internet connection, and enjoy all of the latest features in the industry all at a reasonable cost. Make sure your communication system is top notch and generating more business for your company.
Basic Info
- Monthly Fees: $0.00
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Special Notes
unknown data.Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Muti Lind User
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
unknown data.
Basic Info
- Monthly Fees: $0.00
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Muti Lind User
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
Last Updated: 05/23/2012 07:05 PM
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scotto
Member since: May 2009
xxx.xxx.109.168
Great service, looooong time to activation
Posted on: May 23, 2009Great call quality Price
Long activation time
Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was.
And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that...
Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?
Would recommend to a friend.
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lwm
Member since: Jul 2008
xxx.xxx.142.124
One way audio and bad quality
Posted on: Jul 31, 2008We just began qwest one flex plan and have basically had problems the whole time. Most have been the typical startup problems, but the worst one is the poor voice quality. We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa). Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it. Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client. I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment. I would go with someone else.
to a friend.
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Member since: Jan 1970
xxx.xxx.60.224
worst service ever
Posted on: May 29, 2007Qwest promises savings, but beware...your bill will not be correct, the prices will always be more than promised, customer service is terrible, coverage area stinks. I have nothing good to say about Qwest. It is a huge rip-off.
to a friend.
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Member since: Jan 1970
xxx.xxx.80.223
where are my phones
Posted on: Dec 01, 2006Servie was to be installed and operational by august 1.
T1 line installed about 2weeks late.
since then it has been a nightmare, phones are not ready, waiting on additional parts, wrong parts ordered, equipment needs to be configured. It has been one excuse after another as to why are system has not been installed.
it is now December, phones are now being installed. But wait there is more, ever since installation has started various people in the office and through VPN can no longer access our network and server.
The installers, while hard working and polite admitted that one had never done an installation like this and the other had only a little more experience. They spent a lot of time calling their tech support to do the installation.
Now I am paying a computer / network tech to resolve the other issues Qwest has created.
to a friend.
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Member since: Jan 1970
xxx.xxx.119.46
Qwest OverPriced
Posted on: Apr 03, 2006Quality poor and over priced compared to other vendors. Switched services after several months.
to a friend.
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