New Fonality Customer - so far, so good

RTM's picture

RTM
Member since: Jun 2012
xxx.xxx.119.194
Pros
HUD and mobile app are both very cool. We love having our offices in different states tied to the same system. Easy to customize our call menu.
Cons
None yet

We are a rapidly growing startup with offices in multiple cities. After much research on various phone systems, I decided on Fonality for our business, primarily due to the recommendation we got from another of their customers. We are still a new customer, but have been pleased so far. Our salesperson was very helpful and knowledgeable, and the training session provided to our end users was a nice addition. We are a mixed Mac / PC environment, and the ability to use the HUD client on both types of computers has been very important. I would still consider us to be in the early stages of use, and we haven't gotten as deep into the Fonality system as we eventually will, but our early results have been very positive, and this is a service I would recommend to any company interested in a VOIP solution.

Sound Quality
4
Reliability
4
Features
5
Customer Service
5
Price
4
Overall
4.4

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