AVAD Technologies



Sound Quality
5
Reliability
5
Customer Service
5
Features
4.5
Price
4
Overall
4.7

2 reviews | Login/signup to write review

0% recommend this provider to a friend.


Availability: United States
Founded in: 2003

"I was referred to AVAD by a friend and have never looked back since."

by Knottford

AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct needs. As a company, AVAD is a leading provider of small business Hosted VoIP PBX phone services. With up-to-date technology and features to ensure their customers, AVAD rises above the rest.

AVAD’s calling plans provide for many different telephone needs. Their Low Usage Extension plan provides unlimited calling, but without a direct dial number or voicemail. It is intended for the breakroom or the conference room.

AVAD’s Advanced Extension Dial Plan comes at a decent discount (provided you use it for for ten callers at a time and sign a year-long contract) and provides voicemail and a direct dial number.

The Premium Direct Dial plan, while the most expensive, provides several enterprise-grade level features, in addition to AVAD’s standard features.

How many phones do you have?

1 - 2
3 - 5
6 - 10
11 - 20
21 - 50
50+

Are you looking for a quote for :

Home
Home-based Business
Business

What is your buying time frame?

ASAP
Less Than 1 Month
1 - 3 Months
3 - 6 Months
More Than 6 Months

What is your data connection?

DSL
Cable
T1
Fiber
Other
Need New Connection

Fill out the form below:

Hosted VoIP PBX Premium Calling

A private number, unlimited local and long distance, voicemail to email, and a boatload of relevant features.

Key Features:

  • Unlimited local and long distance
  • Private direct dial number
  • 29 powerful features

PBX - Hosted VoIP PBX Premium Calling

Unlimited nationwide calling, plus many high-quality features and a private, direct-dial line.

Key PBX Features:

  • Unlimited local and long distance
  • Direct Dial Number
  • 29 powerful features

SIP Trunking - N/A

Check with AVAD for details.

Key SIP Trunking Features:

Basic Info

  • Monthly Fees: $39.99
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Special Notes

Shipping Estimate: Varies with order Other Fees: Fed & Taxes State Specific

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Users' Reviews

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knottford's picture

knottford
Member since: Jul 2009
xxx.xxx.93.163
Points: 0

Excellent system and customer service

Posted on: Jul 24, 2009
Pros
The customer support is unbeatable. In the entire 2 years we have been with AVAD we have never once had to play the "transfer" game. Their customer and technical support staff is extremely knowledgeable and helpful. The features and capabilities of this phone system are amazing, no matter what we ask for they find a way to meet our needs. Making changes to our account is extremely easy with the online system that they have.
Cons
The price is higher than say a Vocalocity but it is for the same reason that a Mustang is more expensive than a Focus.

We got tired of the hassles with AT&T and decided to switch to VoIP. We used Vocalocity at first and had horrendous quality and customer support. Our calls would drop constantly, customers would get busy signals, and whenever a caller did get through you could only hear every other word. I was referred to AVAD by a friend and have never looked back since. They had us up and running immediately on their system and all outgoing calls were immediately fixed. Incoming calls still had various problems but those were resolved once we got our numbers away from Vocalocity.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8

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andrewwilson's picture

andrewwilson
Member since: Jul 2009
xxx.xxx.108.209
Points: 0

Service is solid and reliable, support is excellent

Posted on: Jul 20, 2009
Pros
A lot of sophisticated features. If there is something that you what your phone system to do, chances are you will be able to accomplish with AVAD's system. We can use this system in offices that have cable and/or DSL connections.
Cons
System takes a little getting used too.

I have been with AVAD for the last 3 years and have not experienced any problems. They have helped me to use the PBX functions that come with their system.

I highly recommend this service.

Sound Quality
5
Reliability
5
Features
4
Customer Service
5
Price
4
Overall
4.6

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