Business VoIP
-
If you’re a small business owner, knowing how to market your product or service to the younger crowd (especially the millennials, or people born between 1980 and 2000) is a must. With more than 80 million millennials living in the U.S. today, small businesses cannot afford to skim over this powerful consumer base.
When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
Virtual numbers are telephone numbers that are not directly or physically associated with a phone line. Incoming calls to these numbers are usually forwarded to another phone line, mobile phone, or a Voice over Internet Protocol (VoIP) phone. Businesses that use a VoIP phone solution most often choose one or more virtual numbers because it helps boost their business in a number of ways. Below are some of the ways virtual numbers help businesses create a phone presence that helps them to succeed:
WebRTC, otherwise known as Web Real-Time Communications, is a free open-source project that enables peer-to-peer audio, video, and data communication between two web browsers via simple Application Program Interfaces (APIs). Because WebRTC allows users to make phone calls over the internet, much like Voice over Internet Protocol (VoIP) technology, many are confused as to whether these technologies are competing or if they are complementary.
Moving offices can be a challenging experience, whether you’re upgrading to a bigger location or downsizing to a smaller space. There are so many things to think about - from keeping track of office furniture and equipment, designing the new space, ensuring the utilities are activated, and installing all of the essential business services to get settled in. Fortunately, if you have a business Voice over Internet Protocol (VoIP) service, you have one less thing to worry about.
“May I put you on hold for a moment?”
If you operate a business from home or are planning on setting one up, you’re not alone. According to the Global Entrepreneurship Monitor report, in 2012 over 52% of small businesses in the US were home-based. Home-based businesses are quickly becoming one of the most common and recognized forms of business startups in the US today. Thanks to the various developments in technology, entrepreneurs can conveniently run their business from home, which helps them save on costs as well as frees them from the hassle of a daily commute.
"Should you pay for phone services as you go or sign up for a fixed, annual contract?"
Many businesses today (especially those employing remote workers or serving international clients) use video conferencing to communicate and collaborate. Convenient and cost-effective, video conferencing brings numerous benefits to companies. And with the popularity of Voice over Internet Protocol (VoIP) phone systems that incorporate video conferencing as a prominent collaboration feature, the technology has become even more accessible.
If you’ve just begun to look into a business Voice over Internet Protocol (VoIP) phone system as an alternative to your traditional landline, then chances are you’ve come across many new terms and acronyms in your search.
Voice over Internet Protocol (VoIP) phone systems are the communication systems of choice for many businesses. Thanks to VoIP’s scalability, portability, cost-efficiency, and an impressive array of features, businesses can communicate with ease and also compete, succeed and grow in their market. Growing businesses can gain a competitive edge thanks to the wide range of communication and collaboration features that are offered (and often included) by many VoIP phone solutions.
Here are only some of the most useful VoIP features businesses can tap to support their growth:
Shopping around for a high quality and efficient business telephone service that could give you significant savings? Look no further than Vonage Business. A leading Voice over Internet Protocol (VoIP) service provider, Vonage offers flexible, reliable, and feature-rich cloud-based phone solutions that suit all types and sizes of business.
Pages
Most Recent Blog Posts
Everything You Need to Know About TCPA ComplianceIn today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024How Does Outbound IVR Work?Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...
Mar 15, 2024Other Blog Posts
Epygi Shares Advice on Hosted vs On-Premise PBX Solutio...For companies that are looking to replace their traditional Private Branch Exchange (PBX) system with a more cost-efficient and feature-rich phone system, one of the critical decisions they need to...
Mar 09, 2017How AI Impacts Contact Center OperationsIn today's digital age, Artificial Intelligence (AI) is playing an increasingly significant role in various industries, including contact centers. With its ability to automate tasks, provide insights...
Jun 02, 2023